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Smythe Volvo

Summit, NJ

5.0
5,926 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,926 reviews

March 22, 2021

William and the team at Smythe worked with me to meet my family’s needs while respecting our time and providing us a very reasonable deal to earn our business. This is the second vehicle I have purchased fr More

by mi507x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson, William McLaughlin
Mar 23, 2021 -

Smythe Volvo responded

This is a great review and very rewarding for all of us to read. While we do have an outstanding sales department our service department is a big reason for our success. Thank you for taking the time to share your experience and thank you for your loyalty.

March 22, 2021

Stacy was a pleasure to deal throughout the process. I was undecided between leasing and purchasing a used vehicle and he navigated me through both options without pushing one vs the other. He was both k More

by Carlos M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Smythe Volvo responded

Thank you for your high recommendation of ‘Stacey and Smythe Volvo. A major part of the sales process is listening and having good product knowledge. These are two traits that make ‘Stacey a great sales person. We appreciate your business.

March 22, 2021

I am so happy with my new car! This would not have happened with the excellent service and staff that helped me along the way. More

by Willy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kulawczyk, Ernest Gomez, Derick Pahor
Mar 23, 2021 -

Smythe Volvo responded

Thank you for taking the time to post this review. We hope you have many safe and happy miles in your new Volvo.

March 21, 2021

Traveled from northern NJ, Alon was a complete gentleman, showed us 7rl CPOs, ran us 7rl scenarios, we left w/ a new car & a good experience. More

by Lifetime Volvo Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randi, Ernest Gomez
Mar 23, 2021 -

Smythe Volvo responded

Thank you for making the trip and I am glad Alon made it worth your while. We hope you have many safe and happy miles in your new vehicle.

March 21, 2021

Great experience with Patrick and Jesus. Very friendly and helpful. No nonsense. Smooth experience. Genuine. Kind and friendly would definately do business with them again More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ruane, Jesus Caba
Mar 23, 2021 -

Smythe Volvo responded

We appreciate your kind words about Patrick, Jesus, and our business. Thank you for taking up a time to post this review and thank you for your business.

March 20, 2021

After just 300+ miles on my new car it needed a software upgrade. Disappointed. But Dennis was very reassuring it was safe to drive when the alert about brakes appeared. More

by suzem714
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers
Mar 23, 2021 -

Smythe Volvo responded

Thank you for posting this review about Dennis and our service department. Volvo is always working on upgrading their software so our customers have the best possible experience. We look forward to seeing you in the service drive at your first schedule maintenance.

March 20, 2021

Jesus was so helpful and warm . He gave us a great deal on a better trim level. Dereck showed us all the elements of the car and was very knowledgeable More

by ltacconi527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Smythe Volvo responded

Thank you for the kind words about Jesus and Derek. They are strong members of our team. We appreciate your business.

March 20, 2021

Bob Cerza was great as was Earnest and the entire team. Coffee wasn't bad either. You guys may want to consider a faster way to communicate w insurance providers. Thank you. Go BC! More

by carl.gambello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul , Ernest Gomez
Mar 23, 2021 -

Smythe Volvo responded

Thank you for this review and your kind words about Bob. We also appreciate your advice on insurance providers. Thank you for choosing Smythe Volvo.

March 19, 2021

Great experience and easy process the team supports busy individuals by doing most of the process at a distance and then its an easy pick up experience More

by Manglada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez, Francine O'Donnell
Mar 23, 2021 -

Smythe Volvo responded

This is a rewarding review to read because we focus an our process as a team. We know this is the best way to deliver a seamless product. We appreciate your business.

March 19, 2021

I primarily worked with Bob and Paul, who were above-and-beyond helpful and kind, and really put me at ease. Ernest in the Finance dept. was also great—doing the requisite paperwork was painless. More

by jsb91
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez
Mar 23, 2021 -

Smythe Volvo responded

This is a wonderful review. It is great to hear that this is your fourth car from us. We appreciate your loyalty. Bob and Paul are a great team and we are very happy they were able to provide you with the service they did.

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