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Smythe Volvo

Summit, NJ

5.0
5,926 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,926 reviews

April 20, 2021

Appointment went off without incident. Loaner car was ready as promised. No delays or hidden charges. Very pleased . Will definitely be back again when needed More

by Saltysdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Smythe Volvo responded

Thank you for taking the time to share your experience. The points you mention are a must for us for every service experience we provide to our customers. We appreciate your business and your kind words.

April 20, 2021

The staff at the service is always polite and get the service done quickly. They keep you updated with all service information and maintenance recommendations for the car. The option of a loaner is great More

by KR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Smythe Volvo responded

We are fortunate to have such a great team. Reading reviews like yours are very rewarding to all of us. Thank you for taking the time to share your experience and thank you for choosing Smythe Volvo to have your vehicle serviced

April 20, 2021

Pleasant, easy experience with everything done to make the sale work for me. Stacey was knowledgeable, friendly and a good listener. Very, very satisfied customer. More

by Cheryl S, Little Silver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Apr 26, 2021 -

Smythe Volvo responded

Have a good product knowledge and being a good listener are important traits to have as a sales person and ‘Stacey has these traits. Thank you for taking the time to share your experience of Stacey.

April 19, 2021

Tom is always courteous and accommodating. I have had my Volvo’s serviced at Snythe for years. I appreciate their efficiency as well as their honesty. More

by Tara Canfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Smythe Volvo responded

We appreciate your loyalty and your kind words. Tom Coward is a strong member of our team and consistently does a great job and being courteous and accommodating to our service customers. Thank you for choosing Smythe Volvo to service your vehicle.

April 19, 2021

Bob and crew were a pleasure to work with as well as being safe. We will definitely be back in the future. All the best!! Regards David and Nancy Johnson More

by clndjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez
Apr 26, 2021 -

Smythe Volvo responded

David and Nancy, we look forward to having you back again in the future and thank you for your business now. Bob is a fantastic sales person and thank you for the kind words.

April 18, 2021

Great experience at this dealership. Explained to staff what my needs were and was put into the right car at the right price point. Special thanks to Steve, Ashley, and Francine. More

by Castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Butfiloski, Stephen Badian, Francine O'Donnell
Apr 26, 2021 -

Smythe Volvo responded

Great review and thank you. This is how every car buying experience should be. We appreciate your business.

April 18, 2021

Had a difficult time choosing my next car. Met Steve at Smythe Volvo. He was very helpful and answered all my questions. Had a really good meeting and left with my new XC60. Appreciate all the work by S More

by Isabelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian
Apr 26, 2021 -

Smythe Volvo responded

Congratulations on your new XC 60 Volvo. Volvo did a fantastic job with that vehicle. Steve is a true professional and consistently makes our customers happy. Thank you for taking the time to share your experience

April 18, 2021

Fantastic experience at Smythe Volvo. Quickly addressed our Check Engine light and conducted an inspection of the rest of the car while they were at it. They also were kind enough to wash and vacuum our c More

by Christina N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan (not sure what his last name was, but he shuttled us back and forth). Great guy!, Michael Watson
Apr 26, 2021 -

Smythe Volvo responded

That is a wonderful reach review we are fortunate to have great customers like you. I must agree with you on your comments about Mike Watson. He is a real professional, he is courteous, and he goes above and beyond. His communication skills are exceptional. It means a lot to our service team to read a review like yours. Thank you for taking your time to share your experience.

April 16, 2021

Our experience with Smythe Volvo was exceptional. From the time we arrived we were met with excellent attention from Sam who helped us explore several models to find the perfect car for our family. On pic More

by JLFMcG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Shehata
Apr 16, 2021 -

Smythe Volvo responded

Welcome to the Smythe family it is great to have you. Sam and Paul are both fantastic and strong members of our team we believe it is important that you are comfortable with all of the features on your Volvo or any vehicle purchased from Smythe Volvo. We look forward to seeing you in the service drive at your first schedule maintenance.

Apr 16, 2021 -

Smythe Volvo responded

Thank you

April 16, 2021

Working with Doug MacAdam at Smythe is always a positive experience. Doug's responsiveness and attention to detail ensure that the required repair/service work is done properly. Thank you Doug. I look for More

by lucasjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Smythe Volvo responded

Doug is very detail oriented and knowledgeable. He spends whatever time is necessary to make sure he’s listening to our customers and to make sure they understand the needs of the vehicle. Thank you for taking the time to share your experience with Doug. We appreciate your business we appreciate you choosing Smythe Volvo.

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