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Smythe Volvo

Summit, NJ

5.0
5,925 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,925 reviews

May 05, 2021

Another great experience at Smythe Volvo. Bob and Paul made the process about as straightforward as it gets. When it came time to pick up the new car, I was in and off the lot within an hour. More

by sandylomm
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Smythe Volvo responded

Glad to hear Bob and Paul were so efficient and considerate of your time. Thank you for taking the time out of your day to share your experience of Smythe Volvo.

May 03, 2021

Bob was a pleasure! Low key yet determined to get me into the car that met my needs. Persuasive but not intrusive. The way car sales should be. More

by Auntor162
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Smythe Volvo responded

This is a great description of Bob and how he handles our guests. He has a very relaxing way about him. Thank you for taking the time to post this review and thank you for your business.

May 03, 2021

I initially felt very positive about my experience but am editing my review due to poor followup. I support the cars, but not this dealership. More

by douglas.w.kramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesus Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Smythe Volvo responded

Thank you for your kind words about Jesus. He has a great way about him that makes people feel welcome. Thank you for choosing Smythe Volvo.

May 03, 2021 -

Smythe Volvo responded

I'm sorry to hear about this follow up issue. Please reach out to Tom Nolfi our sales manager so we can see where the break in communication happened.

May 02, 2021

I purchased my S90 pre-owned from Smythe Volvo. Sam was very friendly and helped me secure a good deal. Gave my car for the 30K service. Interior cleaning wasn't done to satisfaction but overall great serv More

by Sharan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Shehata
May 03, 2021 -

Smythe Volvo responded

Thank you post this review about Sam and thank you for the feedback as well. We will reach out to you to set up a time to have your interior redone.

May 02, 2021

Overall good experience buying our XC40. The dealership was attentive and accommodating. Jesus was efficient and knowledgable. We are very happy with the car purchase we made today. More

by Vining
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Smythe Volvo responded

Thank you for these kind words about Jesus. It is good to hear that you’re happy with your car and the service. Volvo really did a great job with the XC 40 and it looks great in this picture.

May 02, 2021

We had a very pleasant experience. Kyle had everything prepared for us and answer any questions we had. We left feeling very informed and free to call with any other questions. Everyone was very helpful More

by Louisedido
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Smythe Volvo responded

We appreciate you posting this excellent review. Kyle is organized and always well prepared for our guests. We look forward to seeing you again soon.

May 02, 2021

Great team at Smythe, KJ is my “go to” guy! Full of knowledge and extremely professional, Kyle is always cognizant of my needs, my budget and my time! Don’t hesitate to go there for a no nonsense car b More

by TC764
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson, Stephen Badian
May 03, 2021 -

Smythe Volvo responded

This a great recommendation and some kind world words for Kyle. Thank you for taking the time to share of your experience. We hope you have many safe and happy miles in your new car.

May 02, 2021

Very nice clean dealership. Steve was very pleasant and knowledgeable about the Volvo product line. Felt that I was treated fairly and honestly and very happy with my decision. More

by Herbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian
May 03, 2021 -

Smythe Volvo responded

This is an overall great review and thank you for taking the time out of your day to post these kind words about Steve and our dealership. We appreciate your business.

May 01, 2021

We have been buying from Smythe Volvo for over 25 years. This was our second purchase in as many years and Eric K was our salesperson both times. He is knowledgeable, professional and friendly. Working w More

by JohnS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kulawczyk
May 03, 2021 -

Smythe Volvo responded

25 years! Thank you for your loyalty and your kind words about Eric. We are fortunate to have great customers like you. We hope you have many safe and happy miles in your new vehicle.

May 01, 2021

I had dealt with 2 other Volvo dealerships in the area I had dealt with 2 other Volvo dealerships in the area and I was not able to have the right car and price I wanted till I came here. My salesman Will More

by chowpaul01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, William McLaughlin
May 03, 2021 -

Smythe Volvo responded

Welcome to the Smythe our family. Thank you for taking the time to share the details of your experience of our team. Wait to look forward to a long relationship with you.

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