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Smythe Volvo

Summit, NJ

5.0
5,925 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,925 reviews

May 13, 2021

I've been leasing with Smythe Volvo for 25+ years. Service my car yesterday Mark assistance was quick, knowledgeable and impeccable. Mark saved me time! More

by jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Smythe Volvo responded

Your time is important and we know that. Mark keeps this top of mind in dealing with his customers. Thank you for the great review and the more than 25 years of loyalty.

May 13, 2021

We enjoyed working with Shaun to buy our certified pre-owned Volvo. He had great advice, didn't try to sell us anything that we didn't need, and spent a lot of time after our purchase to show us the f More

by jb2021
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Ramos, Shaun Hayes
May 15, 2021 -

Smythe Volvo responded

Thank you for this kind review. Shaun does a great job at making people feel comfortable and making sure they know how to operate all the features on their new purchase. Thank you for choosing Smythe Volvo we appreciate your business.

May 12, 2021

I was very pleased with the service I received from Steve and Ashley when I arrived to purchase my new Volvo. The team wa amazing and I left very satisfied. Thank you. More

by Teddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Butfiloski, Stephen Badian
May 13, 2021 -

Smythe Volvo responded

Steve and Ashley are a good team. We are glad that you were satisfied and had a great experience. Thank you for taking your time out of your day write this 5 star review.

May 12, 2021

Had a rough time with the dealership and them no getting back to me in a timely manner. I believe it took them an entire week to get me the out the door price. HOWEVER, Shaun honestly was the best car sales More

by Jkmason
Recommend Dealer
Yes
Employees Worked With
Shaun Hayes
May 13, 2021 -

Smythe Volvo responded

Thank you for this feedback. Our managers will be looking into the process to see where we need to improve. It is good to hear that Shaun Hayes provided you with a great experience. He is “A1”. Thank you for taking the time to share your thoughts.

May 11, 2021

I highly recommend Smythe Volvo. My Sales Rep Jesus Garcia was excellent! He was extremely knowledgeable and it was a no pressure, very enjoyable experience. Thank you Jesus. More

by barry416
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Smythe Volvo responded

Thank you for the recommendation and I must agree with you that Jesus is excellent. Enjoy your new purchase.

May 11, 2021

I’ve been leasing and servicing my cars w/ Smythe Volvo for almost 30 years. They aim to please and always deliver. Alon and team - thanks for going above and beyond! More

by djmventures
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Derick Pahor
May 13, 2021 -

Smythe Volvo responded

30 years! Thank you. We are very fortunate to have customers like you. We appreciate your loyalty and look forward to seeing you in the service drive at your first scheduled maintenance.

May 11, 2021

From the moment I called to book an appointment to the moment I stepped into the dealership, customer service was excellent. Bob was very helpful and thoughtful in helping us select our vehicle. More

by Goodshoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Smythe Volvo responded

Wonderful review and thank you for taking the time to share your experience of Bob and our dealership.

May 10, 2021

Great cars and great service department. The manager Tom stepped in when I needed some extra care and he was great. Chances are high I just keep going with volvos from here on out! More

by douglas.w.kramer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Smythe Volvo responded

Tom is an excellent service advisor and thank you for the kind words. We look forward to a long relationship with you.

May 10, 2021

Best experience ever at a car dealership. Shopped the local iInfiniti and Lexus dealers, then met Kyle at Smythe Volvo. Courteous, likable and professional, much more like a consultant than a “salesman” More

by Buckster99
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez
May 13, 2021 -

Smythe Volvo responded

“Courteous likable and professional” are great qualities that Kyle has. Thank you for pointing it out. We appreciate your business and we appreciate the time you’ve taken to share your experience.

May 09, 2021

Great experience at Smythe Volvo. Jesus was very professional and willing to negotiate a price that worked for both of us. I highly recommend working with Jesus for your next car purchase. More

by colleenshire
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Smythe Volvo responded

I love your new XC 90 and that color is awesome. Thank you for the kind words and the recommendation of Jesus and Smythe Volvo. We appreciate your business.

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