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Smythe Volvo

Summit, NJ

5.0
5,925 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,925 reviews

May 25, 2021

This reconsideration for my earlier review after one month temporary plate expired and i keep calling twice a week without any answer and there finance person gives so much attitude with no reason feeli More

by amrmramadan
Recommend Dealer
No
Employees Worked With
Francine O'Donnell
Jun 03, 2021 -

Smythe Volvo responded

I'm sorry to hear of the delay with your plates. We appreciate your feedback as this is a learning tool for us to share the the staff to help us improve. It was good to learn that Val, our general manager explained the situation and ultimately got it resolved. If you have any questions or concerns please don't hesitate to reach out to Val Pereira.

May 25, 2021

Well prepared for my arrival. Friendly and knowledgeable. Dealership very clean everyone was courteous. No pressure. Jesus guided us seemlessly through entire purchase process Waiting room very comfor More

by cat.mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Baron
May 29, 2021 -

Smythe Volvo responded

Great review and thank you. Your experience is how every vehicle purchase should be. We appreciate your kind words and your business.

May 23, 2021

Smythe Volvo was so wonderful to deal with. Had at first dealt with Steve B who was fantastic then met with Eric and Kyle what a team. Finally was brought up to meet with Francine. Couldn’t be happier wit More

by Bertha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kulawczyk, Stephen Badian, Francine O'Donnell
May 29, 2021 -

Smythe Volvo responded

It is great to read your review and see our people working as a team. Each member of our team takes pride in doing their part. We hope you have many safe and happy miles in your new car.

May 23, 2021

Tom in service was great. Let me know quickly what was the issue and car was ready when they said. Would recommend the dealership for service. More

by amykimmchin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2021 -

amykimmchin responded

Service department employee Tom Coward did a great job

May 29, 2021 -

Smythe Volvo responded

Thank you for the kind words and for taking the time to share your experience. We appreciate your loyalty and look forward to seeing you in the service drive at your first scheduled maintenance.

May 23, 2021

This was my second purchase at Smythe Volvo. Everyone I worked with did an exceptional job - patient, informative and friendly. Thank you to Jesus G., Jesus C., Derick and Francine! More

by Teresa M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Derick Pahor, Jesus Caba
May 29, 2021 -

Smythe Volvo responded

Thank you for coming back again. We are fortunate to have such wonderful customers.

May 22, 2021

The dealership was professional, knowledgeable and courteous and very easy to do business with. There was no hard aggressive sale pitch and no haggling. The process was wonderful. More

by Mich542
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kulawczyk, Stephen Badian
May 29, 2021 -

Smythe Volvo responded

Thank you for this review. This is how every vehicle purchase should be. We help you determine what’s the best vehicle for you, we give you the options and you decide. We appreciate your business.

May 22, 2021

extremely good service- thank you Patrick! We are very pleased with the car and you are very helpful in making this a very smooth and easy process! More

by Erika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ruane
May 29, 2021 -

Smythe Volvo responded

Smooth and easy is the experience we strive to provide all our customers. Thank you for taking the time out of your day to share your experience.

May 22, 2021

Smythe is a first rate operation and Jesus Garcia is a first rate salesman. This is my second Smythe Volvo, and that speaks louder than any words I can write. I have been 100% satisfied with the dealers More

by GFR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derick Pahor
May 29, 2021 -

Smythe Volvo responded

Thank you for taking the time to share your experience of Jesus, Derick and Smythe Volvo in such detail. It is rewarding for all of us to read. We appreciate your business and thank you for choosing Smythe Volvo again. We look forward to maintaining this wonderful relationship with you in the years to come.

May 21, 2021

I cant believe how quick and awesome the service i received! Definitely recommend anyone to come to you for any help! Im so happy with my car and even happier to have had you. 🙏🏻🙏🏻🙏🏻🙏🏻🥰🥰🥰🥰 More

by Rositaibelieve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Smythe Volvo responded

This is a very nice review and thank you for sharing your experience. We hope you have many safe and happy miles in your Volvo.

May 20, 2021

Jesus made the experience of purchasing 2 cars easy and hassle free. He answered all of our questions and was efficient throughout the process. Great job!! More

by yankaholic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez
May 26, 2021 -

Smythe Volvo responded

Wow two cars, that’s awesome! That is a great picture and an fantastic color blue. Thank you for taking the time to share your experience with Jesus. We appreciate your business.

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