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Smythe Volvo

Summit, NJ

5.0
5,925 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,925 reviews

May 29, 2021

This is second car I bought from Smythe & Ashley in the past 12 months. Amazing customer experience, genuine care, with fair pricing to boot! Would recommend Smythe Volvo and Ashley Butfiloski withou More

by Craig Dashefsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Butfiloski
May 29, 2021 -

Smythe Volvo responded

2 cars in 12 months! We appreciate your loyalty and thank you for the kind words about Ashley and our team. Your recommendation is important to us and we appreciate your business.

May 29, 2021

What else can I say walked in the door ran into Jesus Garcia and the rest was history very attentive energetic listened to my need and took care of them ASAP thank you again Jesus until next time More

by eramos0816
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez, Lupita Padilla
Jun 04, 2021 -

Smythe Volvo responded

Thank you for posting this review. Jesus really is great at what he does. We appreciate your business.

May 28, 2021

Bob was extremely easy to work with and got us through the process efficiently. We were very happy with the process and are excited for our new car More

by mbraden08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan (? Showed us the car and it’s applications), Francine O'Donnell
May 29, 2021 -

Smythe Volvo responded

Easy and efficient process is how we strive to make every car buying experience. Thank you for taking the time to share these kind words about Bob and thank you for your business.

May 28, 2021

Regina is great. She and her colleagues always get the service job done and they are all helpful and friendly. I am very much enjoying my Volvo and their incredible service. More

by Anne Nagle
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021 -

Smythe Volvo responded

On behalf of Regina and the service team thank you for these kind words. We look forward to seeing you at your next trip to our service department.

May 28, 2021

Jesus Garcia was a fantastic sales associate at Smythe Volvo. I explained what type of vehicle I was wanted plus additional features. Jesus found exactly the vehicle. He is extremely profession & has outs More

by tellen844
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Ramos
May 29, 2021 -

Smythe Volvo responded

I agree with you Jesus has outstanding customer service skills. It is great to hear that you got exactly what you wanted. I must say the XC 40 is a great car and I love the color you chose.

May 27, 2021

I leased a car three years ago and dinner has been my service advisor Dina And the staff have always gone above and beyond. When my wheel insurance was close to finishes she suggested sending in the whee More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
May 29, 2021 -

Smythe Volvo responded

We have some great people in our service department and Dina does a wonderful job as does Tina. Thank you for taking the time to share your experience and post such a great review. It is rewarding for all of us to see.

May 26, 2021

I had an amazing experience with the purchase of my XC90 at Volvo Smythe. The whole process was quick and easy! When I walked in there, I had my doubts about what I wanted to take home and Kyle really helpe More

by KarlaD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek, Rob, Stephen Badian, Francine O'Donnell
May 29, 2021 -

Smythe Volvo responded

Wow this is a great review and thank you for taking so much time to explain your experience in detail. Reviews like this are rewarding for all of us to read. We hope you have many happy and safe miles in your new Smythe Volvo XC 90.

May 26, 2021

Smythe Volvo has such a great atmosphere and wonderful employees who were so helpful during the entire buying process. I would 100% recommend anyone looking for a car to go here. More

by Kelly B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Derick Pahor
May 29, 2021 -

Smythe Volvo responded

Thank you for your 100% recommendation. We are fortunate to have such a great team and to have great customers like you.

May 26, 2021

Really enjoyed my experience with Smythe Volvo. Bob Cerza was extremely pleasant through the entire process and really worked with us to get us into the car we wanted. I would highly recommend working More

by mona27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kulawczyk, Tyler Van Riper
May 29, 2021 -

Smythe Volvo responded

Awesome review and thank you for the recommendation. Bob Cerza really is a true professional. We look forward to seeing you in the service drive at your first schedule maintenance.

May 25, 2021

We have dealt with the first-class Smythe Volvo for years and would never go anywhere else. This visit was to buy out my lease and purchase my 2018 XC60 (I would have leased again but Volvo has discontinued More

by DJNL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021 -

Smythe Volvo responded

This is a great description of your experience with Bob Ernest and out team. Thank you for taking the time to post this review you and thank you for your business, it is greatly appreciated.

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