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Smythe Volvo

Summit, NJ

5.0
5,925 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,925 reviews

June 04, 2021

The service at this dealership is above and beyond amazing. Totally stress free. They go above and beyond to help you with smiles. From buying/leasing a car, to the entire service team. Customer servi More

by maxine.shiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Smythe Volvo responded

We truly appreciate this five star review. Your experience is the one we strive to provide all our customers. Thank you for your business.

June 04, 2021

Jesus Garcia was a pleasure to work with. So knowledgeable about each and every aspect of every car. Certainly felt appreciated and we will be back again! More

by cfinnerty0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Smythe Volvo responded

We appreciate this great review and your kind words towards Jesus. I hope you have many happy and safe miles in your new Volvo

June 03, 2021

Bob was great from the beginning to the end of transaction! I would recommend reaching out to Bob when looking a new car! I am still asking him things and he responds immediately. More

by reyna.ortolani63
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Smythe Volvo responded

A great disposition, product knowledge, and a good communicator are the words I would use to describe Bob. Thank you for taking the time to post this review about Bob. We appreciate your business

June 01, 2021

Such an outstanding team at Smythe Volvo. I was pleasantly surprised when all of my questions were answered and how knowledgeable they were. Thank you ashley and everyone at Smythe for making me fe More

by Ibedya0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Butfiloski
Jun 04, 2021 -

Smythe Volvo responded

It is our pleasure. We appreciate the kind words about Ashley and our team. Thank you for choosing Smythe Volvo.

June 01, 2021

I cannot say or write enough positive accolades for Bob and the team at Smythe. Its now my 4th vehicle with them, and the process gets better each time. Bob went above and beyond to find me what i needed, More

by TPP14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Jun 04, 2021 -

Smythe Volvo responded

This is a stellar review and thank you for your wonderful comments. Bob, Paul, Francine and the whole team really are a step above. We appreciate your business

June 01, 2021

From scheduling to after hours drop off to the communication by my advisor, Doug Macadam, this was as painless as car repair can be! Doug and his team went above and beyond to get me the car back More

by sjforde1
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Jun 04, 2021 -

Smythe Volvo responded

This is a great review and rewarding for Doug and the whole team to read. Thank you for taking the time to share your experience of our service department. We are fortunate to have such a strong team members.

June 01, 2021

I was nervous about buying a new car. Shaun Hayes was more than accommodating to ensure that I understood the process and left with the car of my dreams. All of my questions were answered and I feel lik More

by amandashope17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kulawczyk, Shaun Hayes, Jesus Caba
Jun 04, 2021 -

Smythe Volvo responded

It is wonderful to read your comments. It’s good to read Shaun Hayes helped you get the car of your dreams. Thank you for taking the time to share your experience.

May 31, 2021

I’m not one for many words but I can’t describe how happy I was to work with the team at Smythe volvo. They made the process so easy for me. Explained all of the features and options so I was comfortable wit More

by Ra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Butfiloski, Stephen Badian
Jun 04, 2021 -

Smythe Volvo responded

Thank you for sharing your experience and thank you for the kind words about our team. We appreciate you taking the time to post this review.

May 30, 2021

Great experience. No high pressure sales gimmicks. I felt the trade in process was fair. Tech expert was super helpful. Finance paperwork was very streamlined. More

by daniel.basil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Jun 04, 2021 -

Smythe Volvo responded

This is the way all sales experience it should be. We appreciate you taking the time to share your experience.

May 29, 2021

Bob was very helpful and knowledgeable and easy to work with on the sale It was a pleasure working with him Also Paul Leary was really helpful when I picked up the car and explaining the various funct More

by jaewkwon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021 -

Smythe Volvo responded

As you read through Bob’s reviews you’ll see many customers report about his product knowledge and how easy it is to do business with him. Thank you for taking the time to share your experience and thank you for your kind words about Bob and Paul.

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