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Smythe Volvo

Summit, NJ

5.0
5,925 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,925 reviews

June 21, 2021

Jesus was a pleasure to work with every step of the way! More

by Soko68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2021 -

Smythe Volvo responded

This review is short and sweet and to the point. Thank you for posting.

June 21, 2021

Jesus was absolutely stellar from the start of the sales process to after-ownership questions. I know that should I have any questions at all, Jesus is a quick and easy call away! Derick showed us how the s More

by MindyL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez, Derick Pahor
Jun 27, 2021 -

Smythe Volvo responded

This is a wonderful review and a great description of our delivery process. Thank you for taking the time to post these kind words and to give this strong recommendation. We appreciate your business.

June 21, 2021

We have experienced great personalized service from Tom Coward every time! We have a high level of trust in Tom and his fellow service members and they are a pleasure to interact with. More

by LS
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2021 -

Smythe Volvo responded

Tom is a pillar in our service department and thank you for taking the time to share your experience. We look forward to seeing you the next time around.

June 21, 2021

I had an excellent experience with Alon at Smythe Volvo. He patiently answered all of my questions (there were a lot) and I never felt pressured to prematurely close on my car More

by jkong94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Gomez
Jun 27, 2021 -

Smythe Volvo responded

There should be many questions when purchasing a new vehicle and patience is a valuable trait in a sales person. Alon is very patient and a true professional. Thank you for taking the time to share your experience

June 20, 2021

I've been dealing with the Smythe Service department for 15 years and probably 10 Volvos. It just gets better. Most importantly, the recommendations can be TRUSTED, a rare asset in dealerships. The entire t More

by mlocascio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Jun 27, 2021 -

Smythe Volvo responded

Wow! 1964! You have been in the Volvo family for a long time. Thank you for this stellar review of Dina and Smythe Volvo. We are fortunate to have customers like you.

June 19, 2021

This was my best experience buying a car. Jesus Garcia was easy to work with and very helpful. Tom Monahan was very helpful as well. More

by meandchuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Ramos
Jun 27, 2021 -

Smythe Volvo responded

“This was my best experience at buying a car.” This is the experience we strive to provide to all of our customers. Jesus does a fantastic job at this. He and Tom are an excellent team. Thank you for choosing Smythe Volvo.

June 19, 2021

The sales team worked together so I could have my new car on a Fri afternoon vs the next day! Tom Monahan, the delivery specialist stayed one hour past closing to review the details! He made my learning cu More

by Debbie Knight
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Monahan he was excellent , Stephen Badian, Ernest Gomez
Jun 27, 2021 -

Smythe Volvo responded

Thank you for this five star review. We really do have a great team and anyone of them would’ve stayed on after hours until you were comfortable with your vehicle. Thank you for choosing Smythe Volvo.

June 18, 2021

Sam Shehata was pleasant, knowledgeable and helpful in presenting the different Volvo models we were interested in seeing. We test drove 2 cars on our own which gave us the privacy to discuss the merits o More

by ddbenj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Shehata
Jun 27, 2021 -

Smythe Volvo responded

Excellent review! Sam is fantastic at what he does. Purchasing a vehicle should be on your time schedule and comfort level. We appreciate your business.

June 16, 2021

I love my new Volvo. Steve Badian gave me exceptional service and was very knowledgeable about the product and I received a great deal. So happy. More

by Bburr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Butfiloski, Eric Kulawczyk, Stephen Badian, Francine O'Donnell, William McLaughlin
Jun 27, 2021 -

Smythe Volvo responded

It is great to read that you love your new Volvo. It is an excellent car. Thank you for the recommendation of Stephen and Smythe Volvo. We appreciate your business.

June 16, 2021

Bob could not have been easier to work with. He was informed, engaging & available. He made the whole process easier. We found that from start to finish dealing with smythe was great! More

by danadimon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Jun 27, 2021 -

Smythe Volvo responded

Informed engaged and available are aspects we focus on at our team meetings. Bob is a true professional and great at following through on these behaviors. Thank you for taking the time to post this review and thank you for your recommendation.

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