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Smythe Volvo

Summit, NJ

5.0
5,924 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,924 reviews

July 08, 2021

The staff at Smythe Volvo Dealership is a tremendous asset to Volvo. Everyone is friendly, helpful, knowledgeable, and always go above and beyond to make sure everything is perfect. The Service Depart More

by Scotty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A young man took us to our daughter's home while the work was being done. He was soooo friendly and answered our questions about the new Volvo. He was also a great driver., Dennis Jeffers
Jul 19, 2021 -

Smythe Volvo responded

We are fortunate to have customers like you. Thank you for taking the time to post this excellent review about our service department. We look forward to seeing you the next time around.

July 08, 2021

We bought a volvo at Smythe about 35 years ago and have now just bought our second one. Not sure why we waited so long! More

by maryjo.woodford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Smythe Volvo responded

Thank you for choosing us again. We are fortunate to have customers like you. We appreciate your loyalty and your business.

July 06, 2021

Jesus and his team went above and beyond. Tom helped me get comfortable in my new car and now I love the tablet interface. A++ experience start to finish More

by Stormkurt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kulawczyk, Francine O'Donnell
Jul 06, 2021 -

Smythe Volvo responded

The technology on our Volvos is fantastic. Thank you for this great review.

July 06, 2021

Bob was a pleasure to deal with. Very knowledgeable, and answered all of my questions. It was a simple and stress-free experience. I highly recommend Smythe Volvo. More

by NewVolvoOwner
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Jul 06, 2021 -

Smythe Volvo responded

Bob is great and consistently delivers loss stress experiences. Thank you for taking the time to share these kind words and thank you for your business.

July 06, 2021

Bob was very helpful and professional. He went above and beyond to complete the deal. The dealer atmosphere was very welcoming and my kids and I enjoyed it. I would recommend Bob and Smythe Volvo to all my More

by Mohamed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Smythe Volvo responded

Thank you for your recommendation and your kind words toward Bob and Smythe Volvo. We appreciate your business.

July 06, 2021

I visited Smythe Volvo today to look at a possible new lease for my next car. I do not drive a Volvo today but like the look of the small SUV. Alon was my sales contact and was informative, respectful, pr More

by annmassarelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager was Tom but sorry I forgot his last name!
Jul 19, 2021 -

Smythe Volvo responded

Great review and testimony of your experience. Thank you for taking the time to post these excellent comments and scores.

July 05, 2021

New car buying experience was vey pleasant, Shaun and the rest of the Smythe Team are great, especially the Service Center. Shaun was very helpful and knowledgeable, right down to helping me get through to More

by Stern_Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Dina Thomson, Eric Kulawczyk, Shaun Hayes
Jul 06, 2021 -

Smythe Volvo responded

Thank you for this awesome review and for the kind words about Shaun and our team. Thank you for choosing Smythe Volvo

July 05, 2021

Sam was terrific from the initial contact to the final delivery. He was very responsive and a pleasure to deal with. It was one of the best car buying experiences I have had. More

by Jpark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Shehata
Jul 06, 2021 -

Smythe Volvo responded

“ The best car buying experience” is what we strive to provide all of our customers. Thank you for this five star review and thank you for choosing Smythe Volvo.

July 05, 2021

I traded in a 2018 Volvo XC90 for a 2021 XC90 and Jesus Garcia was a pleasure to work with. Prompt and helpful, he and Tom, who helped us complete the transition from one car to the next, were easy going a More

by masonlev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Smythe Volvo responded

Tom and Jesus are a great team. Thank you for sharing your experience of them and Smythe Volvo. We appreciate your business and look forward to seeing you in the service drive at your first scheduled maintenance. Enjoy your new XC 90

July 03, 2021

Had a pleasant experience at Smythe Volvo. So glad we had Bob, Jesus and Tom. They were super, very helpful and nice people. Really good car buying experience. Efficient dealership, highly recommend. More

by swantonjess
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus working with Bob (don’t remember his last name), Eric Kulawczyk
Jul 06, 2021 -

Smythe Volvo responded

Your recommendation is really important to us and thank you for taking the time to share your experience.

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