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Smythe Volvo

Summit, NJ

5.0
5,924 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,924 reviews

July 22, 2021

Easy Peasy! Thank you Bob Cerza for making it so easy to buy our new XC60! I appreciated your no pressure approach and making it so easy for us. Thx to your team -Francine and Derick! A+ A+A+ More

by Stceymotors145
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Smythe Volvo responded

Awesome! The XC 60 is a fantastic vehicle and we hope you enjoy it. Thank you for the A+ rating for Bob, Francine, and Derrick.

July 22, 2021

I am a happy, long-time customer of Smythe for 20 years. My experience of just buying a new XC60 with BOB CERZA was OUTSTANDING. Bob is SO RESPONSIVE; I never waited for any answer. He LISTENED to what I wa More

by Lorri L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro in detailing was great!!, Francine O'Donnell
Jul 23, 2021 -

Smythe Volvo responded

This is a stellar review and greatly appreciated by our whole team. We are fortunate to have kind and loyal customers like you. We hope you have many safe and happy miles in your new Volvo.

July 22, 2021

The sales process was easy and I appreciated not going through the typical car buying process of a constant back and forth with the manager. Jesus was terrific. More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Jul 23, 2021 -

Smythe Volvo responded

We constantly work on our process and it is rewarding to read your comments. We agree with you that Jesus is terrific. Thank you for posting this review and thank you for your business.

July 22, 2021

Never thought I would ever be driving a Volvo. Met Steve and was sold on the safety and performance of the car. Absolutely love my new vehicle and thank you to Steve and the team at Smythe. More

by Nat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Butfiloski, Stephen Badian, Francine O'Donnell, Derick Pahor
Jul 23, 2021 -

Smythe Volvo responded

There is no price tag you can put on the value of safety that Volvo provides and not only that but the style and performance are fantastic. Welcome to the Volvo family and thank you for your business.

July 21, 2021

First time at Smyth Volvo. The service was quick and the staff was friendly and professional. Would definitely recommend. Dennis was kind and very informative. More

by lyon0822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Jul 23, 2021 -

Smythe Volvo responded

Welcome to Smythe Volvo. Quick, friendly, and professional is the type of service we strive to provide every customer that comes into our service department. Thank you for submitting this five star review.

July 21, 2021

Jesus G. was very helpful, honest, and responsive during my car search. I highly recommend working with him. The overall dealership was very good, and better than another local dealer that I visited. More

by stephen.viviano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Smythe Volvo responded

Your recommendation is important to us and thank you for posting it. Jesus is a strong member of our team. Love the smile. We hope you have many safe and happy miles in your XC 90.

July 20, 2021

Alon was incredibly helpful, patient and really listened to what our family was looking for and helped us pinpoint the right vehicle for our needs. I would be very happy to work with him again. More

by solano.Nicole
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Smythe Volvo responded

Alon is all of these qualities you expresse in your review. Thank you for these five star marks and thank you for choosing Smythe Volvo.

July 20, 2021

Great service as always at Smythe. Fast, convenient, friendly, and as expected. I don't live in the area but keep coming here after purchase for service. More

by PSala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Smythe Volvo responded

On behalf of Tom, Tina, and Regina thank you for this awesome review. We appreciate your time spent in posting these kind words and we appreciate your business.

July 19, 2021

Dennis Jeffers was phenomenal...so helpful and responsive....Nathan also helped me graciously on the way out with a child seat adjustment. Really great service! More

by MarkA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Jul 23, 2021 -

Smythe Volvo responded

This is a great review and very rewarding for our entire service team. Dennis and Nathan are excellent at what they do, they are kind, and they always put customer first. Thank you for taking the time to share your experience of our service department.

July 19, 2021

I like the way that Smythe Volvo listed all discounts available to their customers. However I wish the salesperson can be more flexible on the price. More

by jx523
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kulawczyk
Jul 23, 2021 -

Smythe Volvo responded

Thank you for these high marks on this review. We are grateful for your feedback. While we try to be as competitive as possible on our pricing, these are strange times in the auto industry for car pricing and as a result, since we price our vehicles aggressively, we do not have much room to discount. Thank you for choosing Smythe Volvo. We appreciate your business.

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