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Smythe Volvo

Summit, NJ

5.0
5,924 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,924 reviews

July 28, 2021

Had a lovely experience working with Steve and Ashley on my new Volvo. They were very knowledgeable and got me into the car of my dreams at a fair price. Would highly recommend. More

by Tygress
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Butfiloski, Stephen Badian, Francine O'Donnell
Aug 04, 2021 -

Smythe Volvo responded

Thank you for your great recommendation. We hope you have many safe and happy miles in your new Smythe Volvo.

July 28, 2021

Smythe Volvo is a great experience. We have bought over 10 cars from them. Everyone involved from sales and finance were a pleasure to deal with and recommend them highly. More

by finnies5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nolfi, the sales manager, was also 5 star, Francine O'Donnell, Jeff Morocho
Aug 04, 2021 -

Smythe Volvo responded

Wow 10 cars! That is awesome. We are very fortunate to have customers like you. We appreciate your business and we appreciate you choosing Smythe Volvo over and over again.

July 27, 2021

Brought my XC60 in for service. Mark Terry took excellent care of me! He was professional and efficient. I was in and out with a clean and fixed vehicle swiftly. More

by Zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Smythe Volvo responded

Thank you for your kind remarks on Mark and our service team. Your experience is one we strive to provide all of our customers every time.

July 27, 2021

Can't say enough good things about Sam and his team. Buying a car at a dealership is one of the most dreadful experiences for me. But not this time. He was always transparent about costs. No hidden fees More

by maira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Shehata
Aug 04, 2021 -

Smythe Volvo responded

Wonderful review. We appreciate you taking the time out of your day to post these kind words about Sam and our sales team.

July 27, 2021

Smythe Volvo dealership gave a warm welcoming soon as I walked in the door, My sales person Stacey was friendly and professional all of my questions were answered. The 60 day warranty made me feel more bu More

by zinwine9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Smythe Volvo responded

Thank you for choosing Smythe Volvo and thank you for taking the time to post these great words about Sam and our sales team.

July 26, 2021

Mark T. was so helpful and responsive. He was very communicative. He also had a kind and even tone. He called us frequently to let us know the status. More

by nicole.martel.banas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Smythe Volvo responded

Communication and responsiveness are the major parts of being a great service writer and Mark is very good at performing both of those qualities. Thank you for taking the time to share your experience of Mark and our service department. It is very rewarding for all of us to read your review.

July 26, 2021

A pleasure to work with Stacey. Stacey followed through and kept his word on the value of the vehicle I traded in and couldn’t have been more helpful. More

by jkm332
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Smythe Volvo responded

This is how it should always be in auto business and your experience is one we strive to provide all our guests. Thank you for taking the time to share about your trip to Smythe Volvo.

July 26, 2021

William was calm and candid with finding a quality used Volvo an ensured everything worked and was done right. The used car team treated me like I was buying a new car customer. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent in Finance, William McLaughlin
Aug 04, 2021 -

Smythe Volvo responded

It is our goal to provide all customers with the same level of outstanding service. We appreciate you taking the time to point out William’s service and the performance of our sales team. We look forward to seeing you in the service drive at your for a scheduled maintenance.

July 25, 2021

Stacey Hopson was very professional, very helpful listened to me and was able to get me in my first Volvo on my retired income. The finance gentlemen man was also very professional and caring. I mad More

by Yvonneemcleod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Smythe Volvo responded

This is a great review and thank you for taking the time to post it. Welcome to the Volvo family and welcome to the Smythe Volvo family. We hope you have many safe and happy miles in your new car.

July 25, 2021

Mark was very professional and courteous. He explained everything well and was a good communicator. Great service! The estimated time was on the spot correct! More

by kohlerkar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Smythe Volvo responded

I agree with you Mark is a courteous and professional service advisor and thank you for taking the time to share your experience. We appreciate your business.

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