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Smythe Volvo

Summit, NJ

5.0
5,922 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,922 reviews

August 21, 2021

smythe has always provided excellent service snd a pleasant ambiance. However, in our recent experience the priority seems to be amongst all the personnel we dealt with assurance that we would review More

by Ellie krumholz
Recommend Dealer
Yes
Employees Worked With
Jeff Morocho
Aug 23, 2021 -

Smythe Volvo responded

Thank you for this feedback. Our goal is to have our customers leave Smythe Volvo truly feeling like they had the best service and nothing else. Your feedback will help us improve our team. We have great people but there’s always room for improvement. Thank you for your business and thank you for taking the time to post this constructive review.

August 20, 2021

Love my S60. Their service department is always on point. I've worked with Dina on numerous occasions and she makes everything quick and easy and makes sure everything gets done. She is the best! Love This d More

by melanieecasserly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Smythe Volvo responded

Volvo did a wonderful job with the S 60. We appreciate these kind words for Dina and our service department. I agree we have a terrific team. We look forward to seeing you the next time around.

August 20, 2021

Jesus was very helpful from start to finish. He walked me through the entire process and made it an enjoyable experience. He answered all my questions immediately and continuously updated me when requested. More

by melissa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Smythe Volvo responded

Jesus is a true professional and it comes through in his reviews. We appreciate you taking the time to post these kind words and we appreciate your business.

August 20, 2021

I liked Smythe Volvo a lot. Interacting with Kyle, Paul and Henry was an awesome experience. They are awesome people. I would definitely recommend everyone to go for a Volvo. It's the safest car in the Wor More

by Dnbsahoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Padilla Jr
Aug 23, 2021 -

Smythe Volvo responded

Great review. Thank you for posting these kind words about Kyle, Paul and Henry. I love the picture of you and your XC 60 and I agree with your comment. Safety is the most important feature in a Volvo.

Aug 23, 2021 -

Dnbsahoo responded

It's my pleasure having business with Smythe Volvo. Thank you all !!!

August 20, 2021

Sam was wonderful to work with. He has top notch customer service. He was thoughtful and really listened to what I wanted in a car. He was extremely knowledgeable about all volvo models but also on other car More

by CMW422
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Shehata
Aug 23, 2021 -

Smythe Volvo responded

Sam is Top Notch and thank you for saying so his product knowledge and professionalism makes him one of the best. We appreciate you choosing Smythe Volvo and we hope you have many safe and happy miles in your new car.

August 20, 2021

Jesus, Henry & the Smyth Volvo team were absolute professionals and a pleasure to deal with. I would recommend the dealership without hesitation. I applaude the transparency and no pressure sales env More

by David E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Zhu, Francine O'Donnell
Aug 23, 2021 -

Smythe Volvo responded

This is a great review and thank you for the awesome recommendation. It is very important to us. We appreciate your business.

August 19, 2021

very happy with service rep. Tom was proactive in reaching out to me when things were done... recognized me when i walked in, knew i was just picking up car and quickly got me on my way... More

by john43amo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Smythe Volvo responded

In all of our weekly service department meetings we stress proactiveness and communication. Thank you for posting this five star review for Tom and our service department.

August 19, 2021

Smythe Volvo and especially Kyle Jackson were not only professional but honest, proactive and extremely efficient in handling the purchase process. It was a pleasure dealing with Smythe as they made the p More

by Dhsdevelopment
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Aug 23, 2021 -

Smythe Volvo responded

This is a fantastic review and your experience is what we strive to deliver to every customer. Thank you for taking the time to share your experience with Kyle and our Smythe Volvo team.

August 18, 2021

Wanted to purchase a used GMC SUV. Met with Steve and Ashley and got such a great education on a cpo Volvo. In love my new car. More

by Isaac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Butfiloski, Stephen Badian
Aug 23, 2021 -

Smythe Volvo responded

So glad to hear you are in a Volvo and that Ashley and Stephen took great care of you. We hope you have many safe and happy miles in your new car.

August 17, 2021

Excellent, prompt, patient, and expert handling. I felt completely comfortable and cared for. When shopping for a new car Smythe volvo is my go to. More

by Lepps51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry, Sam Shehata, Henry Padilla Jr
Aug 17, 2021 -

Lepps51 responded

Wonderful service!

Aug 23, 2021 -

Smythe Volvo responded

This is the way we want all of our customers to feel. Thank you for sharing your experience. Sam and Henry make a great team. We look forward to seeing you in the service drive at your first scheduled maintenance.

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