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Smythe Volvo
Summit, NJ
6,118 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is:
Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family.
Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo.
We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community.
The Flanagan Family
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 6,118 reviews
September 19, 2024
Excellent customer service. Transparent on every detail and make fair deals. I definitely will return. Transparent on every detail and make fair deals. I definitely will return. More
by Mbrinkley
September 18, 2024
This is our 7th Volvo we have purchased in 17 years from Smythe Volvo. We also have them serviced there as well. Very happy with the service and Sales Kyle Jackson. No pressure, easy to work with. I see no Smythe Volvo. We also have them serviced there as well. Very happy with the service and Sales Kyle Jackson. No pressure, easy to work with. I see no reason to go anywhere else. More
by linda.m.barnes29
Employees Worked With
Other Employees :
Dina Thomson, Alex Piriz
September 15, 2024
Bob was a great salesman, very helpful in finding the exact car I wanted. Not pushy at all. exact car I wanted. Not pushy at all. More
by Mbarrow2130
September 14, 2024
Val and the team are great! They will take care of you from start to finish. They help you achieve you price goal and guide you through the process to the delivery of your car. They will take care of you from start to finish. They help you achieve you price goal and guide you through the process to the delivery of your car. If you are looking for a Volvo this is the dealership to go! More
by Davi
September 14, 2024
So grateful for Jesus! He was communicative and available to answer all of our questions from start to finish. Thanks to the bros Santiago and Alex for closing us out! He was communicative and available to answer all of our questions from start to finish. Thanks to the bros Santiago and Alex for closing us out! More
by tammyleerussell
September 13, 2024
Alon provided great service to our family. We are repeat customers and happy to work with Alon again! We are repeat customers and happy to work with Alon again! More
by TR
September 13, 2024
I’ve been a customer of Smythe Volvo in Summit for 15 years and I’ve been working with Jesus for the past 3 years, and I couldn’t be happier with the service that Jesus and Smythe provide. years and I’ve been working with Jesus for the past 3 years, and I couldn’t be happier with the service that Jesus and Smythe provide. More
by Bruce
Employees Worked With
Jesus Garcia
September 13, 2024
Alon was very nice and helpful! ! This is our second lease with Alon and Smythe Volvo. ! This is our second lease with Alon and Smythe Volvo. More
by SG-NYC
Employees Worked With
September 12, 2024
The first day after returning home taking delivery of the vehicle, I noticed that one of the key fobs did not work. I thought to replace the battery, however the button to open the key fob case was missing. vehicle, I noticed that one of the key fobs did not work. I thought to replace the battery, however the button to open the key fob case was missing. I told the salesperson and, after much discussion, he decided to gave me a another key fob "borrowed" from another vehicle, then proceeded to tell me it would cost $330 plus tax to program the key fob. No thank you. I was an out-of state purchaser. The dealer provided a 30-day NJ registration, but did not process the registration with my state (PA) until about three days before the temporary registration expired. As a result, I could not have the vehicle inspected in my state resulting in a violation my state's law regarding inspections for out of state vehicles. (By the way, I noticed this issue was mentioned on other ratings sites.) Once I had the inspection, it was found the tires had 1in cracks on the inner sidewalls failing the inspection - safety issue - and costing me $1,300 to replace the tires. Additionally, the salesman said the car's Sensus system was set to factory default. It was not, causing me wasted time trying to understand why I could not change various settings. More
by sppchicago
September 12, 2024
Car buying can be challenging at times, but not at Smyth Volvo. I was treated professionally and with courtesy from the minute I walked in the door. My salesman Bob C. was terrific. From the test drive to t Volvo. I was treated professionally and with courtesy from the minute I walked in the door. My salesman Bob C. was terrific. From the test drive to the final paperwork and walk through everything was explained clearly and concisely. No games, no gimmicks. Family owned for decades, a pleasure doing business with them. More
by jlavin920
