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Smythe Volvo

Summit, NJ

5.0
5,921 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,921 reviews

September 17, 2021

Very customer focused and responsive to client needs and timing requirements. Jesus Garcia was very responsive and made the whole process seamless! Highest marks - great to work with Jesus again! More

by thomas.meagher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Smythe Volvo responded

Responsive to your needs and a seamless process these are aspects of the delivery process we strive to every time with each customer. We appreciate your business.

September 17, 2021

The dealership was responsive to my inquiry and worked to accommodate needs. Jesus and Jeff made sure I was comfortable during their interactions and provided contact information for any followup needed. Cla More

by MizzFreeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Sep 27, 2021 -

Smythe Volvo responded

“Class act service” is what we strive to provide all of our customers. We appreciate your time spent in posting this review. Thank you for your business.

September 17, 2021

Outstanding! Great customer service.Very honest and Outstanding! Great customer service. Very honest and reliable dealership. Employees go far beyond what’s expected to help clients get what they need. More

by ktk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Flanagan really knows how to come across his clients’ needs. Very reliable , delivers what you need., Jeff Morocho
Sep 27, 2021 -

Smythe Volvo responded

Your time is very important to us and it is good to see our team staying focused on that. Thank you for posting this stellar review and thank you for choosing Smythe Volvo

September 17, 2021

I was greeted by a very welcoming receptionist and quickly introduced to my salesman, Jesus Garcia. He was very informative and knowledgeable about my vehicle and answered any questions I had. He made More

by Rfjf123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Smythe Volvo responded

Thank you for this fantastic review. It is wonderful to see that each person who handles you did an excellent job. We appreciate you taking the time to share your experience of our sales process.

September 17, 2021

Had a great experience. Had some delays due to a part coming in, but Bob constantly keeping us updated. Bob, Robert, Jeff and Ahbood made my experience excellent. Great communication and attention to det More

by dwoods469
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert, Jeff, Ahbood
Sep 27, 2021 -

Smythe Volvo responded

We are fortunate to have customers like you. Thank you for your patience and thank you for this outstanding review. Bob, Robert, Jeff, and Ahbood are true professionals.

September 17, 2021

Jesus made my car shopping experience fun. I recently had purchased my first vehicle with him which was a 2018 Jeep Grand Cherokee Limited but ended up getting flooded from the hurricane 48hrs later. I was v More

by cchery385
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : “The Fabulous Ms. Erin”, Francine O'Donnell, Henry Padilla Jr
Sep 27, 2021 -

Smythe Volvo responded

This is an awesome review and thank you for taking the time to share your experience in great detail. It is very rewarding for all of us to read. We hope you have many safe and happy miles in your new Jeep.

September 16, 2021

Volvo was buzzing with activity and Mark was very patient and gave us great advice . We have been driving Volvo’s since 2006 and the service at Smythe is definitely part of our overall positive experience. More

by galantch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers
Sep 16, 2021 -

Smythe Volvo responded

Great to hear and thank you for taking the time to post these great words about our service department. Mark is real professional and very attentive to all of our customers. We appreciate your business.

September 16, 2021

Service department at Smythe is top notch. Dennis always takes care of our Volvos and all the advisors are awesome as well. Tina is very helpful with scheduling. A very stress free event. More

by ttm
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers
Sep 27, 2021 -

Smythe Volvo responded

Top Notch and stress-free, that is what we’re aiming for with every service customer. Thank you for taking the time to share your experience.

September 16, 2021

The sales and finance staff were very helpful. They were also very knowledgeable on their products. More

by Manlapig
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Sep 16, 2021 -

Smythe Volvo responded

Product knowledge and being attentive to our customer’s needs are important to us and we focus on these aspects in our weekly sales meetings. Thank you for taking the time to post this review.

September 16, 2021

Great service. Great sales staff. Fast response and straight forward negotiation. Car received quickly and in perfect condition. More

by peter.a.sibilia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Henry Padilla Jr
Sep 27, 2021 -

Smythe Volvo responded

Your time is very important to us and I’m glad to hear that things went smoothly and efficiently. Thank you for taking the time to share your experience of Kyle, Henry and Francine. We appreciate your business.

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