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Smythe Volvo

Summit, NJ

5.0
5,921 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,921 reviews

September 24, 2021

Smythe did a great job. Stacey explained the subscription program, gave me the leasing option, and helped me throughout the process. Care by Volvo, on the other hand did a very poor job. This is probably my More

by Vitor Bovo
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Padilla Jr
Sep 27, 2021 -

Smythe Volvo responded

Thank you for the compliment of Stacy and Smythe Volvo. It is troubling to hear of your experience with Volvo Cars. We will be looking into your situation.

September 24, 2021

I had an overall great experience at Smythe Volvo. From the moment I enter the showroom to the time I signed on the bottom line. I was especially pleased with the attention I was given by Jesus. He work More

by barln1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derick Pahor
Sep 27, 2021 -

Smythe Volvo responded

Great review! Thank you for taking the time to share these kind words for Jesus and our team. We hope you have many safe and happy miles in your new Volvo.

September 23, 2021

He was a great person when I visited the shop helped us a lot to get a new car and everything. More

by Hyunho Kang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hayes
Sep 27, 2021 -

Smythe Volvo responded

Thank you for posting this review. I agree with you Shaun Hayes is a great person. Thank you for choosing smythe Volvo.

September 23, 2021

Steve was a pleasure to work with. He had me signed up and driving off in my new Volvo in under an hour. More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian
Sep 27, 2021 -

Smythe Volvo responded

This is good news. Your time is very important to us and we strive to be efficient and thorough with every customer. Thank you for your business.

September 23, 2021

My car was stolen and Dennis was amazingly helpful throughout the entire process. Just amazing!! More

by WS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Sep 27, 2021 -

Smythe Volvo responded

Sorry to hear your car was stolen. Thank you for your kind words about Dennis Jeffers he is a strong member of our team. We are glad to hear everything worked out okay.

September 20, 2021

Bob customer service was impeccable!! Had a wonderful experience with Bob and Paul they both need a raise day off something!! More

by Tas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Sep 27, 2021 -

Smythe Volvo responded

So glad to hear that Bob and Paul did a wonderful job in delivering you your Volvo. Thank you for choosing Smythe Volvo.

September 20, 2021

Jesus was the sales person for purchase. He was very helpful and made sure to go over all the details before the purchase. This was my first car and couldn't have asked for a better experience. I would More

by Adhish Shrivastava
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry, Jeff Morocho
Sep 27, 2021 -

Smythe Volvo responded

Great picture of the three amigos standing in front of a beautiful Volvo XC 40. Congratulations on your first car and welcome to the Smythe Volvo Family. We hope you have many safe and happy miles in your new Volvo.

September 20, 2021

this is the 3rd broken tire on the new 90 series...this issue has never happened to us with any other car..I'm not sure why an suv would have such poor tires...there is a reasonable chance that this is the More

by Tgianis1950
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Coward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Smythe Volvo responded

Thank you for your feedback. This flooding season that we’ve had has created many large potholes and the automotive industry is seeing a lot of tire repair across all brands in this area. Our service manager Regina will look into this. If you have any questions or comments in the meantime please reach out to her. Thank you for your feedback.

Sep 27, 2021 -

Tgianis1950 responded

this has nothing to do with the weather ....the tires have a problem...new tires should not fracture with normal driving issues

September 19, 2021

Never thought I would buy a Volvo, but after test driving the vehicle I fell in love with the XC90. It is Truly a luxury SUV. Furthermore, My Sales Associate Sam is absolutely the best. He made sure I was co More

by Tsarhicks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Shehata, Jeff Morocho
Sep 27, 2021 -

Smythe Volvo responded

The Volvo XC 90 truly is a luxury SUV and thank you for saying so. Welcome to the Smythe Volvo Family. Sam and Jeff are a great team they are wonderful ambassadors of our business and continue to make our customers happy. We appreciate your business.

September 18, 2021

Professional and pleasant 100%! From start to finish this dealership was fantastic. Everyone was friendly and so easy to work with! More

by Jessbruder1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Padilla Jr
Sep 27, 2021 -

Smythe Volvo responded

Professional and pleasant from start to finish is the experience we strive to provide to all of our customers. Thank you for taking the time out of your day to share your experience. We appreciate your business.

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