Back

Smythe Volvo

Summit, NJ

5.0
5,921 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
Contact Dealership

40 River Rd

Summit, NJ

07901

Directions

By Type

Showing 5,921 reviews

October 11, 2021

Courteous, knowledgeable and willingness to offer solutions to remedy the situation. Also very responsive and attentive More

by Lasaracinod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Smythe Volvo responded

Thank you for taking the time to post this review about Mark and our service department.

October 10, 2021

Jesus Garcia is excellent top notch. Also Jeff Morocho is great. AWESOME people, Great job! More

by janecueva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Zhu, Jeff Morocho
Oct 17, 2021 -

Smythe Volvo responded

Jesus and Jeff are a great team and it shows in reviews like this. Thank you for choosing Smythe Volvo.

October 10, 2021

Very easy & pleasant experience with Bob Cerza as our salesperson. He made the entire process quite easy. We would definitely recommend him to anyone we know contemplating buying a Volvo! More

by mmspadora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Oct 17, 2021 -

Smythe Volvo responded

Thank you for this great recommendation and the kind words for Bob. Bob is real professional and makes every experience very comfortable.

October 10, 2021

Smythe Volvo has the best excellent customer service around! I highly recommend them for purchasing or leasing a car! More

by jfedgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Oct 17, 2021 -

Smythe Volvo responded

What a wonderful recommendation and review. We are fortunate to have customers like you.

October 09, 2021

Nice man and very helpful. Made the transition very smooth. Will definitely recommend him. 2 More

by Vickymaurice88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Smythe Volvo responded

Thank you for these kind words towards Stacey. We appreciate your business.

October 08, 2021

I had the pleasure of working with Tom Coward for my first service at Smythe Volvo. After damaging a tire 1 month into ownership of a used 2016 XC90, Smythe assessed the damage, ordered a replacement t More

by johnrake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Smythe Volvo responded

This is a truly fantastic review and we greatly appreciate it. We are fortunate to have customers like you. We will continue to strive to provide the level of experience you had to all our customers.

October 08, 2021

Pretty much the smoothest car buying experience I've ever had. Sean did everything he could to make it a good experience. More

by Richard
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shaun Hayes
Oct 17, 2021 -

Smythe Volvo responded

This is an excellent review and thank you for posting it. Shaun is a great sales person and a strong member of our team. We appreciate your business.

October 07, 2021

NiceExperience. Very friendly. Henry was very thorough Nice Experience. Very friendly. Henry was very thorough ongoing over the car with me in detail More

by dken499714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Padilla Jr
Oct 17, 2021 -

Smythe Volvo responded

Thank you for taking the time to post this five star review. We appreciate your business.

October 07, 2021

Tom Coward...thank you so much! Service with a smile, warmth and caring! He took in my car for service immediatley, walked me up to waiting area. Later came got me and walked me out to my car. Total fiv More

by juliansfortune
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Smythe Volvo responded

Tom is great and thank you for saying so. We are fortunate to have such a wonderful service staff and such wonderful customers. We appreciate your business.

October 07, 2021

Jesus was very open and helpful, making sure we got what we wanted. A pity about the ambush upselling as take it now or leave it - that does not fit w Smythe service image (or Volvo). Jeff very patient and More

by wgryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Oct 17, 2021 -

Smythe Volvo responded

Thank you for the kind words about Jesus. Also, we appreciate your feedback and will look into your experience. We strive to provide the best service in the industry and feedback like yours helps us get there.

...
220
...