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Smythe Volvo

Summit, NJ

5.0
5,921 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,921 reviews

October 30, 2021

Had a very expected dealer experience here. Bob was helpful and efficient. I bought a pre-owned vehicle and was not offered a financing option, but was given a slight discount since the car needed two More

by joshhauth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Smythe Volvo responded

Thank you for this feedback and the kind words towards Bob. Your feedback helps us improve how we do business. We appreciate your review and your business.

October 30, 2021

We just bought a Volvo from Smythe Volvo in Summit. Our saleman Bob Cerza was terrific. He helped us find exactly what we were looking for and answered all of our questions. We greatly appreciate his pat More

by Vs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Oct 31, 2021 -

Smythe Volvo responded

Thank you for this fantastic recommendation and for these kind words towards Bob. We are fortunate to have customers like you. We hope you have many safe and happy miles in your Volvo.

October 29, 2021

This dealership is fantastic! From Sales to Service, a pleasure. Dina in Service is a bright spot in the experience - she is all about helping people and making sure your visit goes smoothly. More

by suzanne800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Smythe Volvo responded

This is an awesome review and one to post on our bulletin board. Thank you for taking the time to complement Dina and our team. We appreciate your business.

October 29, 2021

I have been a Volvo customer for over 25 years this dealership has the best customer service Dina Thomson did fantastic job getting me in and out under an hour she’s the best she even shared why my car More

by Yzf824
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Smythe Volvo responded

This is such a refreshing and welcome review. That is a great story of Dina and the lollipop. Thank you for posting this five star review of Dina and our service department We are fortunate to have customers like you.

October 29, 2021

William Mclaughlin was great going above and beyond to help with the purchase! Thanks, Tom Hingston More

by tom.hingston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William McLaughlin, Derick Pahor
Oct 31, 2021 -

Smythe Volvo responded

Thanks Tom. We appreciate these kind words for William. Thank you for choosing Smythe Volvo and we hope you have many safe and happy miles in your new vehicle.

October 29, 2021

easy and quick service. I can recommend this dealer to other Volvo lovers.. buy a Volvo. More

by changnc
Recommend Dealer
Yes
Employees Worked With
Francine O'Donnell, Derick Pahor
Oct 31, 2021 -

Smythe Volvo responded

Easy and quick is how it should be. Thank you for taking the time out of your day to post this great review. We appreciate your business.

October 29, 2021

This is the 3rd Volvo in a row I’ve bought from Smythe. Great service and people! More

by Bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Smythe Volvo responded

Thank you for your loyalty in choosing Smythe Volvo three times and thank you for taking the time to share your experience from this purchase. We hope you have many safe and happy miles in your new Volvo and we look forward to seeing you in the service drive at your first scheduled maintenance.

October 26, 2021

Steve was great in assisting my husband and me with all the new technology in our new XC60. Great experience and great dealership. More

by JT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian
Oct 31, 2021 -

Smythe Volvo responded

Wonderful review for Steve and our team at Smythe. We make sure that all our customers understand the technology in the cars upon delivery. Thank you for choosing Smythe Volvo.

October 26, 2021

We had the best experience with Shaun. From the start he was friendly and helpful. We especially appreciated how he kept us in the loop on status as we waited for our vehicle to come in. More

by CaitlinLackner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hayes
Oct 31, 2021 -

Smythe Volvo responded

Shaun is a terrific sales person and does an excellent job at communicating with our customers. We believe communication is a crucial part of the sales experience. Thank you for choosing Smythe Volvo.

October 25, 2021

Great friendly service and made the whole process very quick and easy to complete for me More

by Sbossio17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Padilla Jr
Oct 31, 2021 -

Smythe Volvo responded

Your time is important and it is something we focus on in our weekly meetings. Alon and Henry are great at delivering this type of experience. Thank you for choosing Smythe Volvo.

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