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Smythe Volvo

Summit, NJ

5.0
5,921 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,921 reviews

November 12, 2021

I felt very welcomed the moment I walked into Smythe Volvo. Henry did an awesome job of showing me the ins and outs of my new car..... which I absolutely love. Alon was amazing as well as was everyone More

by MISSYINUK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francine O'Donnell, Henry Padilla Jr
Nov 12, 2021 -

Smythe Volvo responded

Terrific review! We appreciate your recommendation and your kind words. Thank you for choosing Smythe Volvo. We hope you have many safe and happy miles in your new Volvo.

November 11, 2021

The Service Department is unorganzied and unable to deliver luxury level service experience. Compared to other Luxury dealerships in the area, they are very far behind. I would absolutely consider se More

by mivc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Nov 12, 2021 -

Smythe Volvo responded

First of all thank you for taking the time to give us this feedback. We try to deliver industry-leading service to all of our customers. In your case it looks like we fell short. Please reach out to our service manager Regina as we would like to learn where we can improve and see what we can do for you.

November 10, 2021

Absolutely am enthralled with the new technologies in my 2022 XC60. Google is so cool and Steve was super. More

by Dfisch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian
Nov 12, 2021 -

Smythe Volvo responded

Yes, Volvo is on the cutting edge of technology and it’s great to see you mention it. I must agree with you Steve is super. We appreciate your business and your time spent in posting this five star DealerRater.

November 10, 2021

Such a nice experience dealing with genuine people who make you feel welcome and help you through the buying process. Thank you to Steve and Francine for all of your assistance. More

by Lara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian, Francine O'Donnell
Nov 12, 2021 -

Smythe Volvo responded

This is just a wonderful review. I’ll be half of Stephen and Francine thank you. We appreciate your business and we are fortunate to have customers like you.

November 09, 2021

I went in just to browse and came out with a brand new Volvo. All I can say is this was the best experience I’ve ever had purchasing a car. Smythe volvo has earned a customer for life and I will tell all More

by SammyScissorarm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Smythe Volvo responded

What an awesome review! Thank you for taking the time to share your experience.

November 09, 2021

A great buying experience. Fast, friendly and simple. All the dealerships staff we met was exceptional. More

by Henricbjarke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hayes
Nov 12, 2021 -

Smythe Volvo responded

Fast, friendly and simple is the way it should be every time. We appreciate your business and your kind words.

November 09, 2021

I don’t recall dealing with Henry Padella but I dealt with Alon Takende and he was very helpful and responsive. More

by pnlewis7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Smythe Volvo responded

We appreciate the five star review. Thank you for choosing Smythe Volvo.

November 08, 2021

Steve was great in getting me into my new car at a fair price. Thank you For all your help. More

by Mcap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian
Nov 12, 2021 -

Smythe Volvo responded

It is good to hear that you had a five star experience with Steve. Thank you for posting and thank you for choosing Smythe Volvo.

November 08, 2021

Bob Cerza and Smythe Volvo are A++ in terms of service and experience! Would def buy from Bob!!! More

by davidg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Smythe Volvo responded

Thank you for the A++ rating. Your kind words and recommendation are very rewarding to read.

November 08, 2021

My experience with mark and the service department was extremely pleasing. From Start to finish they were courteous, polite, and professional! More

by Rhokanson0290
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Smythe Volvo responded

Mark is a great service writer and a strong member of our service team. We appreciate you taking the time out of your day to post this review.

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