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Smythe Volvo

Summit, NJ

5.0
5,921 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,921 reviews

November 22, 2021

How are sales person was great and guiding us to the perfect Volvo for my wife and I. He was extremely knowledgeable about Volvo‘s, in general, and in particular the model we were interested in. His nam More

by larryjet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Smythe Volvo responded

Alon is great and thank you for saying so. Thank you for choosing Smythe Volvo we appreciate your business.

November 22, 2021

Great experience. Shaun was very attentive and thorough in working with us on the specific model we wanted and test drive. Shaun emphasized the importance of a driving experience because each car has its More

by Awgoodrum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hayes, Jeff Morocho
Nov 28, 2021 -

Smythe Volvo responded

Thank you for posting this detailed review of Shaun and our sales department. We are fortunate to have customers like you. We hope you have many safe and happy miles in your new Volvo.

November 20, 2021

Great experience at Smythe. Jesus and team know how to make a transaction like this painless. More

by ZaheerVolvo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Smythe Volvo responded

We review our process constantly and strive to provide the best service available in the automotive industry. Thank you for taking the time to post this review, we appreciate your business.

November 20, 2021

Very pleasant, clean and professional dealership. The Smythe team is polite and courteous from start to finish. We enjoyed our experience with members at the front desk, in sales, and with the finance de More

by Cody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abood Katib, Shaun Hayes
Nov 28, 2021 -

Smythe Volvo responded

What a great review! Thank you for taking the time to share your experience. Yours is one we strive to provide all of our customers.

November 19, 2021

I have always experienced the best service at Volvo for over 30 years. They always make it convenient as well by offering me a loaner as well. They are a pleasure to do business with Tom coward is the best More

by Yzf824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Smythe Volvo responded

Tom Coward is the best! 30 years of working with our service department speaks for itself. Thank you for taking the time to share these kind words. It is very rewarding for our entire service team to read.

November 19, 2021

Excellent service. Dennis Jeffers my service advisor always goes above and beyond to help me with my 2000 Volvo V70. He's incredibly accommodating. The parts department at Smythe is also very good. More

by morgan_wolfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers
Nov 28, 2021 -

Smythe Volvo responded

Thank you for this great recommendation of our service and parts departments. These reviews mean a lot to us. We look forward to seeing you the next time around.

November 19, 2021

I am very pleased with my experience at Smythe Volvo. Bob Ceres was great, very patient and knowledgeable and more importantly no pressure when it came to selecting my vehicle. I highly recommend this dealer More

by wallsa77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Nov 28, 2021 -

Smythe Volvo responded

Great review! If you read through Bob’s reviews you say patience and product knowledge are qualities people mention about Bob. We appreciate you taking the time to post this strong review of Bob and Smythe Volvo.

November 19, 2021

Thanks Tom and Smythe Volvo for accommodating this urgent request. T h a n k s. More

by Johnbeacons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Smythe Volvo responded

We do our best to help customers in times of need like yours. Thank you for taking the time to post this awesome review.

November 18, 2021

I had a great experience purchasing my vehicle from Smythe Volvo. The sales person Bob was professional and honest. Smythe is truly a good place to do business. More

by titusblount
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Nov 28, 2021 -

Smythe Volvo responded

Bob is one of the best. Thank you for the kind words and the recommendation. We appreciate your business.

November 18, 2021

Couldn't have a better experience than working with Kyle and the Smythe team. Kyle worked with me for nearly a year, waiting for the 2022 models, slowly discovering the new features, packages, and colors, f More

by CoKro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Smythe Volvo responded

Your experience is one we strive to provide all of our customers. Kyle is a true professional and thank you for saying so. We look forward to seeing you in the service drive for your first scheduled maintenance.

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