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Smythe Volvo

Summit, NJ

5.0
5,921 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,921 reviews

November 27, 2021

Mark is really nice, and he knows about customer service! I always enjoy the car wash 😉 More

by emaciejwski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Smythe Volvo responded

Thank you for these kind words for Mark. Our entire service team really enjoys what they do and it shows in the level of service they provide. We appreciate your business.

November 27, 2021

William helped us find a locally used and serviced Volvo S60 that was a trusted source. More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William McLaughlin
Dec 01, 2021 -

Smythe Volvo responded

Thank you for posting this five star review. William and our team treat our guests as they would want to be treated. It’s good to hear he helped you locate the right vehicle for you. Thank you for choosing Smythe Volvo.

November 27, 2021

I appreciate the excellent service of Stacy Hopson and Smythe Volvo in sales and service More

by Magneticmanalonzo360
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Badian, Francine O'Donnell
Dec 01, 2021 -

Smythe Volvo responded

Thank you for expressing your appreciation with this five star review. Stacey is a solid member of our team and a great person. We look forward to seeing you in the service drive at your first recommended service.

November 26, 2021

Today I completed my second purchase from Smythe Volvo. Just as in July 2018, I must praise the dealership on their staff. My salesperson, Alon Katende, was outstanding. Alon is extremely knowledgeable abo More

by loub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morocho
Dec 01, 2021 -

Smythe Volvo responded

Thank you for this stellar and detailed review. We appreciate the time you took to share your experience. Not only is it rewarding for Alon and Jeff to read but it is rewarding for our whole team to read. We are fortunate to have customers like you. We hope you have many safe and happy miles in your new Volvo

November 26, 2021

Will Mcclughlin is incredible! Very thorough & helpful! We bought a used vehicle & he was I instrumental to making us very happy More

by macucc1021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William McLaughlin
Dec 01, 2021 -

Smythe Volvo responded

William is a terrific sales person and a strong member of our team. Thank you for this five star review, we appreciate your business.

November 26, 2021

Jesus Garcia was a pleasure to work with. He made the purchase of my Volvo very easy. He was very knowledgeable about all aspects of the process and the car. I would highly recommend him to friends and f More

by maureensanchelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Monahan, Francine O'Donnell
Dec 01, 2021 -

Smythe Volvo responded

Thank you for the strong review of Jesus and Tom. They are true professionals and great people. We appreciate your recommendation and your time spent in sharing your experience. Thank you for choosing Smythe Volvo

November 25, 2021

Mark was professional and friendly Long 2.20 hours wait. Mark was professional and friendly Long 2.20 hours wait. But I understand. My first visit. More reviews later. More

by antohoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Smythe Volvo responded

Welcome to Smythe Volvo. We appreciate you posting this review and sharing your experience of Mark and our service department. We look forward to seeing you the next time around.

November 24, 2021

Jesus Garcia was very helpful and responsive in getting me the used car I wanted. More

by crocco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Smythe Volvo responded

Thank you for posting this review. Jesus is responsive and helpful with all his/our customers. We appreciate your business.

November 24, 2021

I had a great car leasing experience. I was able to do almost everything online, came to the dealership to sign paperwork and left with a new car. Overall very pleased in my second time dealing with Smyt More

by Vinfiorino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Shehata, Jeff Morocho
Dec 01, 2021 -

Smythe Volvo responded

Great, second purchase, thank you for coming back. These days being able to do most things online is important. Thank you for taking the time to share your experience.

November 23, 2021

Wonderful dealership and service department. Been buying Volvos from Smythe since 1978 and will continue to do so. Tom Coward always takes good care of me in the service department. He is top notch, honest More

by barbaleens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug MacAdam is also terrific. I've known him for years.
Nov 28, 2021 -

Smythe Volvo responded

Wow 1978!. Thank you for taking the time to post this terrific review of Tom Coward and our service department. It is very rewarding for all of us. We are fortunate to have customers like you.

Nov 28, 2021 -

barbaleens responded

My pleasure! Just speaking the truth! Smythe is top notch in every way that matters to a car owner. Every employee makes you feel important as a customer, and that goes a long way with me. Warm Wishes to everyone for Happy and Healthy Holidays. Barbara Silverman

Nov 28, 2021 -

barbaleens responded

My pleasure! Just speaking the truth! Smythe Volvo is top notch in every way that matters to a car owner. Every employee makes you feel important as a customer, and that goes a long way with me. Warm Wishes to everyone for Happy and Healthy Holidays. Barbara S.

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