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Smythe Volvo

Summit, NJ

5.0
6,293 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,293 reviews

January 06, 2023

Exceptional quality of service and communication. Emilio walked an extra mile and took care of few things which were not noticed by me. I was really impressed when I noticed that Kevin Flanagan, the More

by Shahbaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio Gonzalez
Jan 08, 2023 -

Smythe Volvo responded

Shahbaz, Thanks for sharing your thoughts about your experience with Smythe Volvo. Emilio, Kevin, and our team appreciate your business and hope to see you again soon!

January 05, 2023

Smythe Service Department is outstanding. The day before my scheduled appointment, I needed to move that appointment to that day because of an urgent, unexpected family matter. Even though th More

by Walter L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson, Emilio Gonzalez
Jan 06, 2023 -

Smythe Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Walter, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo, we look forward to having you as a valued customer for many years to come!

January 04, 2023

Very clean, responsive, employees were extremely nice, Kyle Jackson was understanding to us working within our budget. More

by Gagan56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Jan 05, 2023 -

Smythe Volvo responded

Thanks for sharing about your experience with Smythe Volvo. Kyle and our team appreciate your business and hope to see you again soon!

January 04, 2023

I find this dealership to be nice, quick and polite. We were able to get the car in 2 hours including finance (loan). Thanks to Ash. More

by isnrao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashraf Saadeh
Jan 05, 2023 -

Smythe Volvo responded

Here at Smythe Volvo, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Ashraf, and it was a pleasure having you at the dealership. We appreciate your review!

January 04, 2023

I have used Smythe in the past for service on my Volvos and this was my first time purchasing a new vehicle from them. I can truly say this was the best process I have ever had at a Volvo dealership. Ash h More

by K.fulks520
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashraf Saadeh
Jan 04, 2023 -

Smythe Volvo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo.

January 04, 2023

I feel very comfortable discussing my purchase needs with Ash at Smythe Volvo. Ash is very nice and patient, and he does not push me to make decision. Great experience! More

by JWu
Recommend Dealer
Yes
Employees Worked With
Ashraf Saadeh
Jan 05, 2023 -

Smythe Volvo responded

Thank you so much for your wonderful review! We are thrilled that Ashraf had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Smythe Volvo!

January 04, 2023

Jeffrey was great very patient and informative, he knows the product very well he was able to answer all of my questions. More

by cjohn1567878
Recommend Dealer
Yes
Employees Worked With
Jeff Morocho
Jan 05, 2023 -

Smythe Volvo responded

Thank you so much for your excellent review! We are so glad that Jeff had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

January 03, 2023

Very fair regarding pricing - did not charge markup over MSRP when other dealers were doing so. Could have been slightly better communication regarding delivery of vehicle, as there was a 4 month timeframe More

by Bzshander
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Shehata, David Diken
Jan 04, 2023 -

Smythe Volvo responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

January 03, 2023

You rock! Love your service advisor Dina, she personable, positive and pleasant, attentive to details and profesional. Thank you and God Bless. More

by Ramona Elizabeth Pena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Cerza is a good guy., Dina Thomson
Jan 04, 2023 -

Smythe Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dina always meets your expectations. Thank you for choosing Smythe Volvo, Ramona we look forward to having you as a valued customer for many years!

January 03, 2023

Dennis did a great job of helping us decide on the car that best suited our needs. We felt very comfortable to drive around by ourselves and have a feel of the vehicle. We were looking at B6 but after dis More

by Priya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Hynes
Jan 03, 2023 -

Smythe Volvo responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo!

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