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Smythe Volvo

Summit, NJ

5.0
6,295 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,295 reviews

January 21, 2023

Whole experience from leasing to serve/maintenance has been pleasant and flawless. Highly recommend Smythe Volvo. Dina in the service department has been exceptional and exemplifies a great customer s More

by GOLFINGINNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Jan 22, 2023 -

Smythe Volvo responded

Thanks for sharing your thoughts about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

January 21, 2023

Bob and the Smythe Volvo team were very nice, helpful and not pushy! I really appreciated his help. He had everything ready for me, so I didn’t spend forever in the dealership. He answered all of my questio More

by nanamattypepi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young lady at the front desk was very welcoming also!
Jan 22, 2023 -

Smythe Volvo responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Smythe Volvo!

January 20, 2023

Excellent customer service from beginning until end! This was my second time leading from this dealership and again a true pleasure! More

by erinqualter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Diaz, Jeremy Chacon
Jan 20, 2023 -

Smythe Volvo responded

Thank you for sharing your experience with us, Erin! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 20, 2023

Dina’s customer service was excellent. Car service was efficient! Highly recommend them for their work! More

by Dominic.digiorgio
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Jan 22, 2023 -

Smythe Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo, Dominic, we look forward to having you as one of our valued customers for many more years to come!

January 20, 2023

Henry was amazing, he took great care of us and was extremely helpful and knowledgeable. More

by Allyoucaneatshrimp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morocho, Henry Padilla Jr
Jan 22, 2023 -

Smythe Volvo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments withHenry and our team, and we look forward to working with you again.

January 19, 2023

Thomas went above and beyond to ensure our Volvo break of issue was resolved. Thank you! More

by Jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Smythe Volvo responded

It's great to hear that Thomas and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for your kind review and for choosing Smythe Volvo!

January 19, 2023

This was my first time working with Dina and she was friendly, knowledgeable, and attentive. I really appreciated that Dina ensured I fully understood my options, kept me posted on timing, and was clear More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Jan 20, 2023 -

Smythe Volvo responded

Thanks, Sarah, for sharing your thoughts about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

January 19, 2023

William is great, this is our second car from him and Smyth Volvo. I would recommend him and the dealer to anyone who is looking for a no hassle and premium car buying experience. More

by C57880926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William McLaughlin
Jan 20, 2023 -

Smythe Volvo responded

Congratulations on your new vehicle! We are so glad that William had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 19, 2023

Excellent service. Excellent communication. I had a question while waiting I was able to get a quick response by text. That worked out well for me. Everything was expla More

by Braunerb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio Gonzalez
Jan 20, 2023 -

Smythe Volvo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 18, 2023

Everyone was polite, service was quick and easy. I got my car back in a timely manner More

by jahocswim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Smythe Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo.

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