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Smythe Volvo

Summit, NJ

5.0
6,296 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,296 reviews

January 29, 2023

Alon is very experienced and made the buying process easy to navigate. The whole team at Smythe is very knowledgeable More

by Jen F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Diken
Jan 29, 2023 -

Smythe Volvo responded

Thank you, Jen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo.

January 29, 2023

We have worked with Bob Cerza twice now and have had an excellent experience with both Bob and Smythe Volvo. We love both of our volvo's and would recommend Bob Cerza and Smythe Volvo without any hesitatio More

by cory47
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Smythe Volvo responded

Thanks, Cory! It's great to hear that Bob provided you with such an outstanding experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo!

January 28, 2023

Extremely helpful, friendly, knowledgeable, made great suggestions and made the process very smooth for me More

by Monalisa Massiah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Garcia, Jeremy Chacon, Emilio Gonzalez
Jan 29, 2023 -

Smythe Volvo responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Smythe Volvo are glad to have you as a customer.

January 28, 2023

While I was frustrated that the control screen was black and unable to be rebooted (making driving my car anything but safe or easy, not to mention very cold), I was extremely happy with Mark Terry. As soo More

by Kfree
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Smythe Volvo responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again.

January 28, 2023

I had an incredible experience with Smythe Volvo, from the moment I walked in to the moment I drove off the lot in my new XC60. Incredible customer service. Knowledgeable staff, not pushy. Specifically - More

by KW91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin (owner), Henry Padilla Jr, Jeremy Chacon
Jan 29, 2023 -

Smythe Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo.

January 28, 2023

Very good experience, Jesus Garcia was very helpful with the purchase of our new Volvo More

by kbrenner86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
Jan 29, 2023 -

Smythe Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 28, 2023

I came for the first time and the service was excellent and fast. Clear communication and good results. More

by Sammi.greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Smythe Volvo responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo, Sammi, we look forward to having you as a valued customer for many years to come!

January 27, 2023

Great experience buying our first electric vehicle. Would highly recommend this dealership if you’re interested in purchasing a Volvo. More

by ToddG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Diaz
Jan 29, 2023 -

Smythe Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Todd, please let us know.

January 27, 2023

The sales team was great! Sabrina at the front desk was eager to help, Alon very professional, Jeremy thoroughly explained the car's dash, Kyle switched the plates with a smi More

by Vanryzindesign
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina and Kyle, Jeremy Chacon
Jan 29, 2023 -

Smythe Volvo responded

Thanks for sharing your thoughts about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

January 27, 2023

Mark is excellent. He has a can-do attitude, follows up, communicates clearly, and really puts the customer first. After this kind of service experience, I’ll definitel More

by Lrcolcord
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Smythe Volvo responded

Thank you for your review and kind words for Mark! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo.

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