Smythe Volvo

Smythe was very accommodating and reasonable to work with. We highly recommend Bob Cerza especially as he was VERY patient and trustworthy. I know that his word is worth something...a quality that for u with. We highly recommend Bob Cerza especially as he was VERY patient and trustworthy. I know that his word is worth something...a quality that for us is a must in who we buy our cars from. More

Great service. Will recommended and use again ! Got my XC90 and I’m Very happy with it . Will recommended and use again ! Got my XC90 and I’m Very happy with it . More

Do not buy a car here. Recently purchased a 2023 used XC 40. Here are all of the reasons why we would never buy here again and won't even back here to service our vehicle ( Recently purchased a 2023 used XC 40. Here are all of the reasons why we would never buy here again and won't even back here to service our vehicle (despite the fact that we live a couple blocks away). 1. The sales person we dealt with was incredibly slow. We saw the vehicle we wanted online prior to coming in. We came in and asked to see it. The sales rep sat at his desk for almost 2 hours toggling his computer and told us that he didn't know if the car was on site currently. After 2 hours, he figured out that it actually was on site so we were finally able to see it. We could have saved ourselves all of that time if he had just checked when we came in. 2. My license plates took almost 3 months to come in. I followed up with Smythe every few days after my first temporary plate expired but was left with a second temporary plate that was 20 days past expiration before they got my plates. When I called to check in, the receptionist assured me each time that someone would call me back. No one did, and each time I had to call back to follow up on the status of my plates. 3. At closing, I noticed a deep scratch on the front passenger bumper and a chip in the paint on the rear bumper. I was assured that these matters would be added to my "we owe" list of items to bring back for servicing. I was assured that the paint and a small ding in the door would be fixed at no cost to me. When I called to schedule my servicing, Smythe claimed to have no record of the noted defects and told me I could take it to a body shop down the road for repair. We escalated this issue to the manager, Larry, who called me and assured me that I could bring it in and repair it. I brought it in for repair and the service department informed me that they would fix the ding but not the paint because, again, the paint scratches were not noted on the "we owe" sheet. I pointed out that I have photos of the scratches from closing. Finally, after much haranguing, Smythe agreed to order to touch up paint and then asked if I wanted to apply it myself. That is where we are now. The scratches look pretty much the same and a little bit of touch up paint is not sufficient nor is it what I was promised when I closed on the car. We should have been a great, easy sale. We came in knowing exactly what we wanted and ready to walk out with a car. Instead we are still dealing with trying to remedy the insanely poor service provided by this dealership. We'll never back, and we'll tell anyone considering a purchase in the area to go anywhere else. The only compliment I can give is that Adam, who helped me get set up with the car on the first day, was very nice and competent. The competence apparently stops with him. More

Steven Riecker, Henry and Adam were all great to work with. They are professional, friendly and knowledgeable. And no mandatory added equipment that can cost hundreds, if not a thousand dollars at some o with. They are professional, friendly and knowledgeable. And no mandatory added equipment that can cost hundreds, if not a thousand dollars at some other dealers. We have two XC60's and will come back to them for the next one. More

Fantastic service. Truly knowledgeable and very service-focused. Answers very quickly all questions and really made things easier for my trade in. Truly knowledgeable and very service-focused. Answers very quickly all questions and really made things easier for my trade in. More

I have purchased 2 used cars from Smythe Volvo this year. Alon Katende was an outstanding salesperson and made both experiences a pleasure. I highly recommend this dealership and Alon Katende. Alon Katende was an outstanding salesperson and made both experiences a pleasure. I highly recommend this dealership and Alon Katende. More

Everyone at Smyth Volvo made my buying experience delightful. I completely appreciate a straight forward, competent, respectful approach when conducting business. Smyth did not disappoint! delightful. I completely appreciate a straight forward, competent, respectful approach when conducting business. Smyth did not disappoint! More

Gary Placona helped us lease a new Volvo XC60. It is the 4th car we have bought at Smythe Volvo. Gary's attention to detail, his excellent listening skills, and his resourcefulness in enabling us It is the 4th car we have bought at Smythe Volvo. Gary's attention to detail, his excellent listening skills, and his resourcefulness in enabling us to acquire the car we wanted are exemplary. This quality of his service and the quality of the Volvo automobiles are the reasons that we will continue to be return customers at Smythe Volvo. Thank you, Gary, for your outstanding work and commitment to excellence! More

This is the 4th CPO I've purchased from Smythe, and even though the faces may change, the transparency and ease of doing business remains the same. I wouldn't go anywhere else for a Volvo and neither shoul though the faces may change, the transparency and ease of doing business remains the same. I wouldn't go anywhere else for a Volvo and neither should you. Thanks to Joey, Santiago, and David for a great buying experience ! More

Professional and very helpful with clear communication and pleasant people in clean and well maintained facility and pleasant people in clean and well maintained facility More