Smythe Volvo

Bob was great -- so knowledgeable and helpful! I am looking forward to purchasing a new car from him soon :) I am looking forward to purchasing a new car from him soon :) More

Clean and welcoming Efficiently run Friendly Well trained sales staff Excellent follow up Happy to answer questions and concerns about vehicle trained sales staff Excellent follow up Happy to answer questions and concerns about vehicle More

Terrific support and answered all questions without rushing us through the process. Very knowledgeable and conscientious . rushing us through the process. Very knowledgeable and conscientious . More

This was a follow-up lease to a previous Volvo lease / buy and they continue to exceed expectations. buy and they continue to exceed expectations. More

I've dealt with five different dealerships in the past few years - two of them for service. Smythe Volvo was, by far the best. They were very responsive and pleasant. few years - two of them for service. Smythe Volvo was, by far the best. They were very responsive and pleasant. More

No pressure / hassle environment. Everyone is very nice and they delivered on what was promised. Everyone is very nice and they delivered on what was promised. More

I purchased a Volvo XC90 from Smythe Volvo in November 2024, and after deliberately waiting a few months to post this review, I can confidently say I couldn't be happier with both my vehicle and the entir 2024, and after deliberately waiting a few months to post this review, I can confidently say I couldn't be happier with both my vehicle and the entire dealership experience. I wanted to make sure everything still looked good after some time with the vehicle before sharing my thoughts. ## Sales Process The sales team at Smythe was refreshingly professional and knowledgeable about the Volvo lineup. My sales consultant, Jose Del Valle, took the time to understand exactly what I was looking for in a family SUV and guided me toward the XC90 without any of the typical high-pressure tactics. What really impressed me was how Jose handled it when they didn't have exactly what I wanted - he found an alternative with a different interior color but matching all my other requirements. To be honest, I actually ended up enjoying this interior color more than my original choice! Jose's ability to listen to my needs and find the right solution showed his expertise and genuine interest in customer satisfaction. They were transparent about pricing and available options, which made the decision-making process much easier. ## Finance Department The financing process was quick and straightforward. No unnecessary upselling of add-ons, just clear explanations and signing what we agreed on. ## Vehicle Delivery When I picked up my XC90, there was actually a minor issue that was discovered. What impressed me most was how the team handled it - they immediately brought in the service department to address the problem. When they realized it would take some time to resolve, Jose arranged for someone to drop me off at my house since I needed to get back to work. This level of customer service really stood out to me and showed their commitment to making things right. I was able to pickup the car a couple of hours later and everything has been working fine since then. ## Conclusion If you're in the market for a Volvo, I highly recommend Smythe. From the initial test drive to how they handled the minor issue during delivery, their commitment to customer satisfaction was evident at every step. After three months of ownership, I can confidently say that both the XC90 and the service I received from Smythe Volvo have exceeded my expectations. More

I got into my car and discovered I had a flat tire. The Smythe Volvo service department immediately took me in with no appointment. Wound up that I needed anew tire which was replaced at no charge sinc The Smythe Volvo service department immediately took me in with no appointment. Wound up that I needed anew tire which was replaced at no charge since the car was less than a year old. Tom Coward worked with me through the process. He was friendly, informative and attentive. His professionalism and that of the entire department was refreshing. My car was delivered well within a reasonable time and I was able to continue on with my day. More

Bob was extremely professional and easy to work with. I have purchased multiple cars from Smythe and always worked with Bob. He takes the time to listen and works tirelessly to find a car that meets my I have purchased multiple cars from Smythe and always worked with Bob. He takes the time to listen and works tirelessly to find a car that meets my needs. I will always return to Smythe. More

David introduced us to our new car (with a ribbon on it. ) He patiently went over the entire car. He didn't rush us through the process-which was particularly important since we were unfamiliar with so ma ) He patiently went over the entire car. He didn't rush us through the process-which was particularly important since we were unfamiliar with so many of the new tech features. He answered all of our questions, made us feel comfortable, and told us we could get back to him with follow-up questions. It was a very welcoming introduction to our new vehicle. The entire team at Smythe was very easy to work with. More