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Smithville Ford
Smithville, MO
125 Reviews
Welcome to Smithville Ford - your destination for an impressive inventory of new Ford models and a wide selection of top-quality Used Cars, Trucks, and SUVs. Our dealership is your one-stop automotive solution and takes pride in providing exceptional customer service. We understand that purchasing or maintaining a vehicle is a significant investment, and we are committed to making your experience with us as pleasant and stress-free as possible. Visit our Ford dealer in Smithville, MO, today and see how we can help you out. We serve folks hailing from Smithville, Kansas City, Kearney, Savannah, Liberty, and surrounding areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 125 reviews
August 31, 2024
The buying process was mostly via text which was super convenient with our crazy schedule. Dylan and Smithville Ford made negotiating and buying straightforward. Dylan was excellent with communications an convenient with our crazy schedule. Dylan and Smithville Ford made negotiating and buying straightforward. Dylan was excellent with communications and following up. More
by AEC81
Employees Worked With
Dylan James
August 30, 2024
I don’t know about this dealership sales, but the service department is terrible. I scheduled a motor vehicle inspection on Monday to drop off on Wednesday for inspection on Thursday. Pick up my car on Frida department is terrible. I scheduled a motor vehicle inspection on Monday to drop off on Wednesday for inspection on Thursday. Pick up my car on Friday. I got there Friday morning. They have not touched it. Unbelievable all they could say was I’m sorry Away from this service manager More
by Look.see.buy
August 28, 2024
Everyone at this dealership treated us well and didn’t try to upsell us on anything which is a plus. try to upsell us on anything which is a plus. More
by Debbie R
Verified CustomerAugust 28, 2024
They made a mistake and gave me my oil change for free, friendly employees. 15 friendly employees. 15 More
by RITZMANMARLIN
August 23, 2024
Quick, easy to work with. They were able to get my car in even though I did not have an appointment. They were able to get my car in even though I did not have an appointment. More
by CWILLIA4
August 23, 2024
Great with oil change, not so good with electrical problems. Both times that I brought in the 2018 Escape in with electronic issues, the technician was unable to address the issue. I'm currently look problems. Both times that I brought in the 2018 Escape in with electronic issues, the technician was unable to address the issue. I'm currently looking for a dealership that can fix the issues, any help with finding someone to help me, would be greatly appreciated. More
by BOB@WUCKOWITSCH.COM
August 21, 2024
Great dealership & great people there got me in fast & did a great job! Will definitely recommend did a great job! Will definitely recommend More
by PMUSSEY
Employees Worked With
August 14, 2024
Luke and Dylan were great went above and beyond to make sure i was happy with my purchase but had to go back to have a tire checked the tech took the tire off and scanned the tire pressure sensor and that sure i was happy with my purchase but had to go back to have a tire checked the tech took the tire off and scanned the tire pressure sensor and that was it didn't dip it for a leak just put some air in the tire and said it was good nope didn't even make it back to Kansas before i had to stop and get it patched. Wouldn't recommend the service department but the sales people are the best. More
by tantaros420
August 06, 2024
I've not yet visited service dept, only 1200 miles on 24 maverick xl hybrid. I did receive refund of $100 deposit I paid to LIttleton when ordered in sept 22. Pat Ledford was a pleasure to deal with. maverick xl hybrid. I did receive refund of $100 deposit I paid to LIttleton when ordered in sept 22. Pat Ledford was a pleasure to deal with. More
by jwales99
Employees Worked With
