Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smithville Ford
Smithville, MO
124 Reviews
Welcome to Smithville Ford - your destination for an impressive inventory of new Ford models and a wide selection of top-quality Used Cars, Trucks, and SUVs. Our dealership is your one-stop automotive solution and takes pride in providing exceptional customer service. We understand that purchasing or maintaining a vehicle is a significant investment, and we are committed to making your experience with us as pleasant and stress-free as possible. Visit our Ford dealer in Smithville, MO, today and see how we can help you out. We serve folks hailing from Smithville, Kansas City, Kearney, Savannah, Liberty, and surrounding areas.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 125 reviews
October 07, 2024
Scheduling and communication is lack luster. Waited on parts for over 3 months now to get my car fixed. Waited on parts for over 3 months now to get my car fixed. More
by ericksone
Verified CustomerEmployees Worked With
October 04, 2024
Friendly, helpful staff. Kept me up to date on the status of my order. Great experience. Kept me up to date on the status of my order. Great experience. More
by clayd12
Employees Worked With
October 04, 2024
On Oct 2nd I had an appointment for 9:00 am got there at 8:30. For an oil change and tire rotation. Three and a half hours later I was finally leaving. Seems a little long. Especially since a lady came in a 8:30. For an oil change and tire rotation. Three and a half hours later I was finally leaving. Seems a little long. Especially since a lady came in a hour after me and was on the phone . I heard her say she was there for an oil change and left a hour before me. Kinda blows holes in the theory they are running behind. Again I had a appointment.. time is money More
by SLSTARR85
Employees Worked With
I do not know any of these employees
October 03, 2024
Easiest truck I have ever bought. If it wasn’t the ability of their staff to deal with my credit union the deal would have fell through. I have great respect for this team especially If it wasn’t the ability of their staff to deal with my credit union the deal would have fell through. I have great respect for this team especially my sales team. Mike Craig More
by vosburgj
Employees Worked With
October 03, 2024
Ryan hasn't been trained. The communication between him and the shop is horrible. He is in a position to not succeed. The manager admitted it's horrible but tried to turn it b The communication between him and the shop is horrible. He is in a position to not succeed. The manager admitted it's horrible but tried to turn it back on me. An oil change and check on my wiring took 2 days. Then another day to get the wiring fixed. More
by GREG@AGSPECTRUM.COM
October 01, 2024
The dealership I love has gone because you are a conglomerate no feeling dealership i can’t remember if I brought 12 to 14 cars from Dave. I will never be back conglomerate no feeling dealership i can’t remember if I brought 12 to 14 cars from Dave. I will never be back More
by millsjohn02
September 26, 2024
The final price of my repair was much higher than the quote I given! Did not explain the extra $100.00 quote I given! Did not explain the extra $100.00 More
by BOB@WUCKOWITSCH.COM
Employees Worked With
September 25, 2024
Smithville Ford will not disapoint, great service and great employees. They have always treated me so well and my truck too ....:) great employees. They have always treated me so well and my truck too ....:) More
by BRENEDAVIS
September 24, 2024
My car was there 4 days longer than they said and they never fixed the problem. never fixed the problem. More
by jbkasinger
Employees Worked With
September 24, 2024
Good on-site inventory, prompt pricing, competitive pricing and knowledgeable salesman. The process was quick and did not ware my time waiting for a price. pricing and knowledgeable salesman. The process was quick and did not ware my time waiting for a price. More
by gregboettcher48
Employees Worked With
