1,361 Reviews of Smithtown Volkswagen - Service Center
Oil Change We have been doing business with Smithtown Volkswagen since 2013. We have been pleased with their professionalism and service all along and intend to We have been doing business with Smithtown Volkswagen since 2013. We have been pleased with their professionalism and service all along and intend to continue this relationship going forward. More
Been going for to Smithtown Volkswagen for over a year for routine service on my Atlas. Danielle DiPietro from service department always friendly and helpful. for routine service on my Atlas. Danielle DiPietro from service department always friendly and helpful. More
Awesome service. In and out with no issues. Pleasure to deal with. Was informed on upcoming service in March. Checked the entire car from bumper to bumper. deal with. Was informed on upcoming service in March. Checked the entire car from bumper to bumper. More
Above and Beyond Tom went above and beyond to make all my car needs were met. Excellent customer service. Even drove me back and forth to work! He is great. Tom went above and beyond to make all my car needs were met. Excellent customer service. Even drove me back and forth to work! He is great. More
Danielle was knowledgeable, kind and efficient from explaining issues and giving a timeline. She was in contact and kept me updated on progress. Great experience!! explaining issues and giving a timeline. She was in contact and kept me updated on progress. Great experience!! More
Always very accommodating. Friendly faces and I have never left there unsatisfied. They always fix the problem on the first try. I will keep going back there for all service needs. never left there unsatisfied. They always fix the problem on the first try. I will keep going back there for all service needs. More
Danielle was a pleasure to deal with. She was professional, knowledgeable and friendly and kept me up to date on my service. Makes service a pleasure to deal with professional, knowledgeable and friendly and kept me up to date on my service. Makes service a pleasure to deal with More
Love Tom, Danielle and Nala in Service!! The sales department is OK, however, i had gone to Huntington VW and even though i leased with Smithtown already, i had gone to Huntington on a whim. The sales department is OK, however, i had gone to Huntington VW and even though i leased with Smithtown already, i had gone to Huntington on a whim. They gave me a way better price on the exact same vehicle. So that was tough to swallow. More
needed to take care of recall on Wednesday, January 22 I had a recall event scheduled at Smththown VW. I entered the Service Dept and the representative took my information and key on Wednesday, January 22 I had a recall event scheduled at Smththown VW. I entered the Service Dept and the representative took my information and keys(did my 25 words) More