Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,361 Reviews of Smithtown Volkswagen - Service Center
Sort by
October 01, 2020
It ran smooth and my car is running great. The gentleman that helped us Was able to answer all of our questions and explain why we needed things done. that helped us Was able to answer all of our questions and explain why we needed things done. More
by mbsbag
Verified CustomerEmployees Worked With
Tom Wilde
October 01, 2020
What can I say we have bought 4 VW's from them. Easy to deal with, excellent service dept. Nice waiting room with coffee and treats. deal with, excellent service dept. Nice waiting room with coffee and treats. More
by FIRSTCPU
Employees Worked With
Mike DiMaria, Tom Wilde, Danielle Dipietro
October 01, 2020
I’m always pleased with the care my car gets from you. Never a hassle. I always get the appointment that fits my schedule. I’m very pleased with service and sales Never a hassle. I always get the appointment that fits my schedule. I’m very pleased with service and sales More
by beachglo54
Employees Worked With
Mike DiMaria, Jerry Merlo, Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman, Jhon Jaramillo, Katherine Mera
September 29, 2020
Brought my car in for a routine oil change and inspection. I was running late for my appointment and with no problem they were able to service my car. They went above and beyond to make sure I was inspection. I was running late for my appointment and with no problem they were able to service my car. They went above and beyond to make sure I was satisfied! More
by cmarie
September 25, 2020
Great service! Very friendly and explained everything in a way I could understand since I know nothing about cars. I recommend going there for your car service needs. a way I could understand since I know nothing about cars. I recommend going there for your car service needs. More
by ademuccio25
Employees Worked With
Tom Wilde
September 19, 2020
On a 5 hour road trip during the summer, a "reduce oil pressure" warning appeared on the dashboard. Required a little research because we have the not so popular in the US, diesel version (TDI) of the spo pressure" warning appeared on the dashboard. Required a little research because we have the not so popular in the US, diesel version (TDI) of the sport wagon. Service dept worked as a team and fixed it correctly. Haven't seen the same message again. We tend to take long road trips and car is fun to drive and great on mileage getting 44-45 MPG when fully loaded with passengers, baggage and AC running. More
by mmlatino
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin
September 17, 2020
walk in just to look at cars Sal D'Amico ask me if he walk in just to look at cars Sal D'Amico ask me if he could help me. He was very helpful walk out buying a car. walk in just to look at cars Sal D'Amico ask me if he could help me. He was very helpful walk out buying a car. More
by pclarkpaint
Employees Worked With
September 16, 2020
Tom was professional, personable and very accommodating. I was very comfortable with the experience from beginning to end. The above says it all. Thank you. I was very comfortable with the experience from beginning to end. The above says it all. Thank you. More
by stst9999
Employees Worked With
Tom Wilde
September 15, 2020
I only dealt with Danielle this time as well my visit a I only dealt with Danielle this time as well my visit a few months ago. She is friendly and competent. I always ask for her when making an appointmen I only dealt with Danielle this time as well my visit a few months ago. She is friendly and competent. I always ask for her when making an appointment for service. More
by GINOAIELLO
Employees Worked With
Danielle Dipietro
September 14, 2020
I had a Great experience at this dealership. Danielle was very helpful and knowledgeable. Price is reasonable. Will definitely go back for service to that location. very helpful and knowledgeable. Price is reasonable. Will definitely go back for service to that location. More
by LUCASOWEN1
Employees Worked With
Danielle Dipietro
