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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,361 Reviews

1,361 Reviews of Smithtown Volkswagen - Service Center

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November 02, 2020

Great service! Fantastic. I did not have an appointment but they were able to squeeze me in. I appreciate the help and am thankful to everyone there who helped me. More

by NIKO2NIKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
October 28, 2020

I can honestly say that the service department is one of friendliness and acknowledge. From the time I called to the time I picked up my car I felt that all my needs were being addressed and they were. Than More

by shrewd58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Wilde
October 26, 2020

Very good servicesVery good servicesVery good Very good services Very good services Very good services Very good services Very good services Very good services Very good services Very good More

by aaron.kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
Oct 26, 2020 -

Smithtown Volkswagen responded

Thank you for being part of our Smithtown VW Family! please let us know if you need any further assistance

October 26, 2020

I went for routine service on my vehicle. The whole process went great. Danielle and Tom were friendly and accommodating. I was happy with the service of my vehicle. More

by Trublew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro
October 23, 2020

Excellent service as always. Tom has been my service advisor the past few years, and he always professional and thorough Mike DiMaria is a great asset to your dealership More

by markskur1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria, Tom Wilde
October 22, 2020

Excellent service as always. Friendly customer service and helpful by answering all of my questions and concerns. I would highly recommend this dealership for your service needs. More

by ademuccio25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Oct 23, 2020 -

Smithtown Volkswagen responded

Thank you for being part of our Smithtown VW Family :)

October 13, 2020

Great people. They were all very professional. It is a well run dealership. I was a pleasure working with Michael DiMaria and Jhon Jaramillo. I would recommend this dealership. More

by richard.eidler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DiMaria
Oct 13, 2020 -

Smithtown Volkswagen responded

Thank you for being part of our Smithtown VW Family :)

October 08, 2020

Great customer service, had a hassle free and good experience. Definitely will go back and send referrals. Good staff and management. 5 stars from me! More

by sharmapooja1431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
October 06, 2020

The young lady who helped me was very attentive to my car needs. She took the time in making sure my reason for coming in was met More

by hcfrancis
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Oct 07, 2020 -

Smithtown Volkswagen responded

Thank you for being a part of our Smithtown VW family :)

October 02, 2020

Tom was great in helping me get a loaner. My car had to be brought back to the shop two times though. It is still not fixed More

by mccaff16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
Oct 02, 2020 -

Smithtown Volkswagen responded

Thank you, we will make sure everything gets resolved promptly.

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