Smithtown Volkswagen - Service Center

Had a check engine light just before a planned trip with the vehicle. They took me in last minute, checked out and repaired issue so that I was able to go on trip as planned. the vehicle. They took me in last minute, checked out and repaired issue so that I was able to go on trip as planned. More

I reside 20 miles closer to another Volks dealership. I am so pleased with the work and assistance provided by Smithtown, that I do and only will give my business to Smithtown. They are really great to d am so pleased with the work and assistance provided by Smithtown, that I do and only will give my business to Smithtown. They are really great to deal with! More

I am very happy with the service I received in the Service Department. Everyone was courteous, helpful and friendly. I am especially so happy to go to the Smithtown Volkswagen Service Department becau Service Department. Everyone was courteous, helpful and friendly. I am especially so happy to go to the Smithtown Volkswagen Service Department because of Tom Wilde. From the time I make my appointment to the time I leave I know I will be taken care of and do not need to worry about anything. As long as Tom is there I will be servicing my car at the Smithtown Volkswagen Service Dept. Tom thank you so very much for all you do to ensure my visit is more than satisfactory. More

Always on time and professional. Helps me with $$ wise Always on time and professional. Helps me with $$ wise which is important to do first on my car. Friendly service. Shop is very clean and following Always on time and professional. Helps me with $$ wise which is important to do first on my car. Friendly service. Shop is very clean and following covid 19 rules. More

I'm buying second Jetta from Bob. Very helpful and I'm happy with the choice of model. I wanted a more powerful car and GLI is what I was looking for. Thanks. happy with the choice of model. I wanted a more powerful car and GLI is what I was looking for. Thanks. More

Every one was Very friendly and performed very great service. I waited for car to be serviced and there was plenty of social distancing. A+ service. I came from West Islip to get car serviced becaus service. I waited for car to be serviced and there was plenty of social distancing. A+ service. I came from West Islip to get car serviced because I'm very unhappy with West Islip VW More

Service dept was great. Tom helped me a lot and told me what needed to be done, professional. They told me future service service that I may need soon. what needed to be done, professional. They told me future service service that I may need soon. More

Work was completed on time and notified as requested, all questions answered. My rep Tom was very knowledgeable. I like the multipoint inspection. service recommendations were not oversold as at some dealers questions answered. My rep Tom was very knowledgeable. I like the multipoint inspection. service recommendations were not oversold as at some dealers. More

Please request to speak with Tom. I have had nothing Please request to speak with Tom. I have had nothing but excellent experiences and have been dealing with him for over 4 years now. excellent serv Please request to speak with Tom. I have had nothing but excellent experiences and have been dealing with him for over 4 years now. excellent service advisor. More

very positive customer experience...treated exceptionally well...service was completed in a timely manner ...waiting area was clean and comfortable...pandemic precautions were apparent and appropriate...than well...service was completed in a timely manner ...waiting area was clean and comfortable...pandemic precautions were apparent and appropriate...thank you More