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1,361 Reviews of Smithtown Volkswagen - Service Center
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March 12, 2021
I bought a used 2017 Tiguan from Smithtown Volkswagen. Second time brining my Volkswagen in for servicing. I highly recommend this Dealership. Very Professional. Excellent Experience. Second time brining my Volkswagen in for servicing. I highly recommend this Dealership. Very Professional. Excellent Experience. More
by Panazon
Verified CustomerEmployees Worked With
James Coughlin
March 12, 2021
Danielle was fantastic to work with and made the whole process easy. I had bent and badly damaged rims due to the potholes in the area. They were fixed and look brand new. Will definitely bring my car bac process easy. I had bent and badly damaged rims due to the potholes in the area. They were fixed and look brand new. Will definitely bring my car back to the dealership for service in the future. More
by thomaseck
Employees Worked With
Danielle Dipietro
March 11, 2021
The service team at Smithtown VW is excellent. Danielle was extremely helpful and informative, she even took extra time to show me some features on my new 2020 Jetta R Line. was extremely helpful and informative, she even took extra time to show me some features on my new 2020 Jetta R Line. More
by RAFINIEVES
Employees Worked With
Other Employees :
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
March 02, 2021
Tom is excellent in Maintenance. He is very reliable, personnel and professional. Always looks out for the customer. I have purchased 5 VWs to date. personnel and professional. Always looks out for the customer. I have purchased 5 VWs to date. More
by mcnair
Employees Worked With
Tom Wilde
March 01, 2021
Accidents happen. My car was in for service and my instrument cluster was damaged during the repair. It was just an inconvenience to have to go back, twice because it wasn't repaired correctly. I tot instrument cluster was damaged during the repair. It was just an inconvenience to have to go back, twice because it wasn't repaired correctly. I totally understand, I've been doing this for 30 years (ASE Certified) and I've broken my share of stuff over this time. Danielle handled it just fine considering the position she was put in. More
by Paul
Employees Worked With
Danielle Dipietro
February 27, 2021
Always excellent service and always easy to get an appointment..........every time!!! Employees are always professional, friendly, and accommodating. Will definitely return in the future. appointment..........every time!!! Employees are always professional, friendly, and accommodating. Will definitely return in the future. More
by LISALEVS1234
Employees Worked With
Danielle Dipietro
February 25, 2021
Courteous and professional staff treated me like gold. Made a same day appointment and waited for my vehicle in a clean waiting area. Thank you. Made a same day appointment and waited for my vehicle in a clean waiting area. Thank you. More
by BABK14
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
February 24, 2021
service department was very helpful. Tom was terrific! He explained everything that needed to be done and recommended an inspection because it was due the next month. They called when the car was ready. He explained everything that needed to be done and recommended an inspection because it was due the next month. They called when the car was ready. More
by tracydl
Employees Worked With
Tom Wilde
February 17, 2021
Jim and Mike were so professional and patient when my 21 year old daughter was working with them to lease her first car on her own . Because of them, I also decided to lease a VW. I’m a former Range Rover a year old daughter was working with them to lease her first car on her own . Because of them, I also decided to lease a VW. I’m a former Range Rover and Jeep owner, so to change to a German model was a big step f More
by ellmkay
Employees Worked With
Receptionist was very professional and welcoming , Mike DiMaria, James Coughlin
February 11, 2021
Selling my wife windshield wipers " in order to pass inspection ".....really? They were fine 2 days before. No scruples, I'll be kind and just refer to your organization as "pirates". inspection ".....really? They were fine 2 days before. No scruples, I'll be kind and just refer to your organization as "pirates". More
by schendorf
Employees Worked With
Charlie Brown
