1,362 Reviews of Smithtown Volkswagen - Service Center
There was no pressure to buy and the sales person Bob Ribaudo explained everything just right. Bob also found the exact car we were looking for. Ribaudo explained everything just right. Bob also found the exact car we were looking for. More
The staff was friendly, professional and extremely knowledgeable while adhering to CDC guidelines. The waiting room was equipped with beverages and snacks which made the wait more enjoyable. knowledgeable while adhering to CDC guidelines. The waiting room was equipped with beverages and snacks which made the wait more enjoyable. More
Very positive experience. I leased a VW Jetta four years ago and feel it was the best car I ever drove. In returning to the same VW dealer I found exactly the car I wanted at a reasonable rate. ago and feel it was the best car I ever drove. In returning to the same VW dealer I found exactly the car I wanted at a reasonable rate. More
The people at sales are great, transparent and caring. The service department lacks empathy, organization and clarity. Nala of the service department is great though. The service department lacks empathy, organization and clarity. Nala of the service department is great though. More
Excellent, always very happy with your whole service team. They always go out of their way to make sure the customer is happy. Would recommend them team. They always go out of their way to make sure the customer is happy. Would recommend them More
Very easy and smooth process. Looking forward to being a customer for many years. You can see the professionalism starts at the top with GM Jhon Jaramillo. Danielle in service was great! Thank you Smithto customer for many years. You can see the professionalism starts at the top with GM Jhon Jaramillo. Danielle in service was great! Thank you Smithtown VW More
We drive all the way from Queens just to get our car serviced at Smithtown VW because they have the best service. Wouldn’t go anywhere else! serviced at Smithtown VW because they have the best service. Wouldn’t go anywhere else! More
Phenomenal!!! Truly pleasant experience dealing with the team and that’s what they are. Where one person left off the next person stepped in with a smile. Volkswagen should find out how they do it! Great wo team and that’s what they are. Where one person left off the next person stepped in with a smile. Volkswagen should find out how they do it! Great work. More
Same issues every time. Things are supposed to be fixed and I pick up my car for them to still be broken. Very disappointed in how much money I’ve spent and the quality of the job. and I pick up my car for them to still be broken. Very disappointed in how much money I’ve spent and the quality of the job. More
Service was excellent from start to finish. Explained everything that was needed and what will be needed in the future. All positive, nothing bad, excellent experience . everything that was needed and what will be needed in the future. All positive, nothing bad, excellent experience . More