Smithtown Volkswagen - Service Center

Tom in the service department was excellent! Got repairs covered via VW warranty on our used Jetta, purchased out of state. Rock on Tom, thank you!! covered via VW warranty on our used Jetta, purchased out of state. Rock on Tom, thank you!! More

The Volkswagen dealership in Smithtown has always been good with informing me with the right information concerning any questions I might have about my GTI. good with informing me with the right information concerning any questions I might have about my GTI. More

Quick and easy to make an appointment. Constant communication and friendly service advisors. Usually the ehh part of a dealership this service station is great communication and friendly service advisors. Usually the ehh part of a dealership this service station is great More

Bob Ribaudo From the sales department made a deal. He was excellent to work with. I felt comfortable every step of the way. I will definitely recommend him to my friends and family. excellent to work with. I felt comfortable every step of the way. I will definitely recommend him to my friends and family. More

Very professional service tech they were able to locate the oil leak and hopefully it is repaired. So far so good. They had the car for 1 week but offered a loaner. Overall a good experience! the oil leak and hopefully it is repaired. So far so good. They had the car for 1 week but offered a loaner. Overall a good experience! More

Over the past 15 years, we’ve had 4 VW’s, 2 leased in 2006 and 2009 and 2 owned. We always took them to Smithtown Saab and Volkswagen to get serviced, from something small like a nail in the tire (freque 2006 and 2009 and 2 owned. We always took them to Smithtown Saab and Volkswagen to get serviced, from something small like a nail in the tire (frequent) and lightbulbs (not as frequent, but still about 1x a year), to more severe things like oil pressure switches and air pumps and manifolds and gas tank emissions pumps and modules. We are down to only 1 VW in the household as I sold my car, but we will surely bring it in for service when needed (even though it sits in our garage and only gets driven 2x a week to the dry cleaners). Tom took very good care of us over the years and I enjoy the hassle-free service visits. Unfortunately, I came to a point I just didn’t want to keep putting money into my old Tiguan and sold it, otherwise I would’ve held onto it until I drove it into the ground, it was time to retire ole lassy. I strongly suggest to anyone who has an older Tiguan to check for rear end leaks because the rear 4x4 had to be replaced. More

Didn’t have an appointment but I needed wiper blades. The took me & got me in & out very quickly. Was very happy with everything from start to finish took me & got me in & out very quickly. Was very happy with everything from start to finish More

Always happy to get my beetle and eos repaired at this dealership. Very courteous staff and very helpful. Tom Wilde is the best been coming there fir years. Don’t change dealership. Very courteous staff and very helpful. Tom Wilde is the best been coming there fir years. Don’t change More

The service was spatacularTom met my needs with his help The service was spatacular Tom met my needs with his help and concerns. He always is a pleasant consultant and I would go to him The service was spatacular Tom met my needs with his help and concerns. He always is a pleasant consultant and I would go to him More

Knowledgeable service department, friendly employees and fast service. Tom Wilde explained to me what was wrong with my car, ordered the parts and had me back on the road before lunch! Thanks Smithtown VW! fast service. Tom Wilde explained to me what was wrong with my car, ordered the parts and had me back on the road before lunch! Thanks Smithtown VW! More