Back

Smithtown Volkswagen - Service Center

St James, NY

4.5
1,266 Reviews

1,266 Reviews of Smithtown Volkswagen - Service Center

Sort by
February 15, 2022

Very polite staff. Answered any questions I had. I waited at the dealership for my car and it was rather quick. More

by Deannalupo13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avianna C.
February 13, 2022

I have a very pleasant experience with V W Smithtown. The people there are friendly and professional. More

by BINCHENG89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
February 12, 2022

I have been using this dealership since I bought the car here in 2015. I will continue to use the service Dept here for as long as my TDI keeps running. More

by NICK17445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin
February 11, 2022

the people were very kind, they explained to me very well what the car had and the solutions that I should take the next time, I found the service of taking people home when the car takes more than 4 hours More

by SEGUNDO.I.REYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEPHANIE LOPEZ
February 11, 2022

I found the service agent very helpful and very pleasant the work was done quickly, the waiting room was comfortable. I will be bringing my car their again. More

by DON.BATTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria, Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman, Jhon Jaramillo, Katherine Mera
February 09, 2022

Services were good and people are very nice. Stephanie took time to update me on my car and everything is good More

by YAAOPPONG2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
February 07, 2022

The service was excellent. They went out of their way to accommodate my schedule and needs. They provided a convenient shuttle and made the whole experience a pleasant one. Couldn't have been happier! More

by sjlatuso3782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie, Danielle Dipietro, James Coughlin
January 30, 2022

Brought brand new car in for minor problem. Very happy with service. Car ready at time they said it would be. More

by gswitala
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
January 22, 2022

So,far each contact I have had with Smithtown Volkswagen from purchase to buying extra parts/accessories, to my first service have has been pleasant. More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ribaudo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nala,Aviana,Terri,Dan Lou,Rich, Mike DiMaria, Danielle Dipietro
January 21, 2022

Been here twice so far and much better service than other local vw dealerships in my area More

by DAPPERDON347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
...
63
...