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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,265 Reviews

1,265 Reviews of Smithtown Volkswagen - Service Center

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July 07, 2022

prompt service was able to book same day for oil service I highly recomed this dealer More

by monti747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you !

July 05, 2022

Service personnel were efficient and courteous. Service was prompt and through. The experience far exceeded my expectations. More

by MJACK_84
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria, Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman, Jhon Jaramillo, Katherine Mera
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you !

July 01, 2022

Dawn was great to read with. Service with a smile! Even noticed my inspection was due soon which saved me a visit in a few weeks! More

by BUDERFLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn, James Coughlin
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you

June 24, 2022

I was able to get an appointment quite easy and expeditiously. Once I arrived at the service station the staff were very cordial and the courtesy ride drivers were excellent!! More

by GMANDRES67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie and Liza Marie were great!!
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you

June 23, 2022

Wonderful experience. I had an 8:30am appointment and when I checked in with Dawn, I let her know I was going to wait with my car- had to be finished no later than 10 am More

by jam86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you for your honest review.

June 22, 2022

The service was outstanding. Front desk very professional. They gave me a time that my car would be ready and they were correct More

by FRANKMIGLIARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you.

June 11, 2022

Everyone at this location is very helpful and kind. I usually don’t wait to long when my car is being seviced More

by MICHAELRUGGIERO50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Aug 03, 2022 -

Smithtown Volkswagen responded

Thank you so much

June 06, 2022

Everyone was great! James and Danielle are always very informative, Thank you VW of Smithtown More

by Miguel Mera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro, James Coughlin, Katherine Mera
Jun 08, 2022 -

Smithtown Volkswagen responded

Thank you so much for being part of our VW of Smithtown family!

June 02, 2022

Nala provided great service support and was very helpful throughout the whole process. She is an outstanding employee. More

by vllpln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nala 5 Stars
Jun 08, 2022 -

Smithtown Volkswagen responded

Thank you!

June 01, 2022

It was a Good experience. The Service team was great. Wait time was minimal. Thank you More

by JENKINS.PATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nala
Jun 08, 2022 -

Smithtown Volkswagen responded

Thank you so much for taking the time out to review us! we are always happy to help!

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