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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,361 Reviews
Call Service Center (631) 724-6600

1,361 Reviews of Smithtown Volkswagen - Service Center

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April 25, 2023

Everyone was friendly outgoing and professional! Always a pleasure to bring my car for service! More

by JBOCBG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell, Nick Brown , Suzanne Haldas
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May 16, 2023 -

Smithtown Volkswagen responded

Thank you!

April 22, 2023

Great service. I was able to drop off my vehicle with easy and use the shuttle service provided. Addressed and fixed all my concerns that I had. More

by cmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
May 16, 2023 -

Smithtown Volkswagen responded

Thank you for being part of our VW of Smithtown family!

April 21, 2023

Noah in the service department is great and communicative. I trust my car with the Smithtown VW service team. More

by AMERCADO917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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May 16, 2023 -

Smithtown Volkswagen responded

Thank you for your review and kind words.

April 20, 2023

EVERYONE WAS PROFESSIONAL AND EFFICIENT, NOAH IN PARTICULAR. It was my first service visit and while I love my Jetta I was apprehensive but pleasantly surprised at ease and efficiency More

by MARGANDMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NOAH
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May 16, 2023 -

Smithtown Volkswagen responded

Thank you for being part of our VW of Smithtown family.

April 19, 2023

excellent customer service very friendly, they answered all the concerns about the changes in my car, Nicholas was very helpful More

by SEGUNDO.I.REYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Weiner
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April 18, 2023

Service was prompt, fast and efficient. Customer service Representatives were polite. Thank you for your prompt attention! More

by BRACHA0580
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria, Katherine Mera
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May 16, 2023 -

Smithtown Volkswagen responded

Thank you so much for being part of our VW of Smithtown family.

April 17, 2023

Been a customer for many years . . very accommodating.. scheduling appointments. Service department great Courteous and Mannerly.. More

by MARIETGS41@gmaul.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Weiner
Report | Print
May 16, 2023 -

Smithtown Volkswagen responded

Thank you!

April 17, 2023

Excellent customer service, Suzanne was wonderful and and accommodating. Everyone was very friendly and helpful. More

by KRISTAMEYERS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell, Nick Brown
Report | Print
May 16, 2023 -

Smithtown Volkswagen responded

Thank you so much for your kind words. :)

April 16, 2023

Friendly and accommodating. Kept me updated on every step. This survey on the other hand sucks l More

by jlmartinez2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recognize any person.
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April 12, 2023

Always leave with a smile at Smithtown VW. Thank you for your great people and service. More

by LGD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
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