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1,362 Reviews of Smithtown Volkswagen - Service Center
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May 17, 2023
I am very happy with the service I received. I would also like to say thank you so much to Nick who was very helpful and informative from the minute I came until the minute my car was done and I I would also like to say thank you so much to Nick who was very helpful and informative from the minute I came until the minute my car was done and I left. I would definitely highly recommend this dealership. More
by cresanka58
Verified CustomerEmployees Worked With
Nick Weiner
May 16, 2023
VW Smithtown never disappoints - Nick was my agent this time, and Dalton was the nicest guy in giving me a courtesy ride. I will be sure to use VW Smithtown for Service again and I also will check out Mil time, and Dalton was the nicest guy in giving me a courtesy ride. I will be sure to use VW Smithtown for Service again and I also will check out Milly's Bouqcakes on Facebook! Thank you for taking good care of me and my car More
by cpetillo
Employees Worked With
Nick in Service, Dalton, Repair tech
May 13, 2023
The service department is horrible. They told us we needed a part for our 2017 Bettle. We had to pay for the part in advance. After over 2 months waiting for this part it turned out th They told us we needed a part for our 2017 Bettle. We had to pay for the part in advance. After over 2 months waiting for this part it turned out that we didn’t even need it!!! They lied. Now they won’t give us a refund. I went there and picked up the part. I would rather smash it into a million pieces than leave the part there for them to give to another customer. They recommended we install the part anyway “just in case”. Why? So I can pay them more money for labor. Never going there again! As far as the sales department is concerned the manager and assistant manager we’re two of the rudest, nastiest men I have ever met. GO TO A DIFFERENT DEALER !! More
by cjf1970
Employees Worked With
Employee no longer working there
May 10, 2023
Thank you Mr. Paul Mitchell, for listening and understand the issues on my car. Finally someone listen and understood the issue with my car. Working with Paul w Paul Mitchell, for listening and understand the issues on my car. Finally someone listen and understood the issue with my car. Working with Paul was so easy and pleasant. Going forward, I will definitely recommend Smithtown VW. Once again, Thank you sooooooo very much Paul. More
by MAIDA_BODON
Employees Worked With
May 09, 2023
No line. . Gave me the exact time of wait. Friendly, professional, and courteous. Will definitely be coming back over and over . Gave me the exact time of wait. Friendly, professional, and courteous. Will definitely be coming back over and over More
by tornado100
Employees Worked With
Noel
