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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,265 Reviews

1,265 Reviews of Smithtown Volkswagen - Service Center

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March 31, 2023

Noah was professional and helpful for my service appointment. Had a good experience at VW Smithtown. More

by Anastasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
March 29, 2023

First time since having the vehicle serviced here that I was very disappointed. Problem could not be found - I had to suggest to check the key fob. After several days and a more stress than anticipated, I More

by HMB822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Brown
March 29, 2023

The staff is always very friendly and helpful. They always make sure to do a very thorough job with whatever I bring my vehicle in for. Nice waiting room for service. More

by cdowning014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
March 28, 2023

Very friendly, helpful and honest. Noah never fails to engage me as the customer and keep me informed. he is great. More

by MICHAELHDUNNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah!
March 27, 2023

The staff was very friendly and the service was completed in a reasonable amount of time. I will definitely be going back again. More

by RONKOFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Brown
March 26, 2023

Super duper captain fantastic touch of class awesome great team working place will be open for a long time More

by GMIKEY1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell, Nick Brown
March 25, 2023

Service was prompt, staff was friendly and attentive. My engine light went on and they took the car in immediately and serviced it the next day More

by doreenk1866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Brown
March 20, 2023

The staff is friendly and they are there to greet you. I had my 30,000 mile service They sent me a video to showing me them looking over my car and explained what they were doing. The waiting area is clea More

by POOKEETA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Brown
March 19, 2023

I came in for an oil change and I ended up spending $1,641. They are charging Lexus mechanic prices for an ordinary car. More

by 1968jimmymack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Mitchell, Nick Brown
March 19, 2023

Kind, friendly, attentive. Love the communication and updates via text. Very helpful. Definitely recommend smithtown VW to others! More

by ktheo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Brown
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