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1,265 Reviews of Smithtown Volkswagen - Service Center
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Verified Customer
May 19, 2023
Second time I go in for a appointment asking for multiple issues be worked on and this is the second time I go to pick up my car after they are saying it’s “complete” and not every issue was touched or fixed issues be worked on and this is the second time I go to pick up my car after they are saying it’s “complete” and not every issue was touched or fixed. More
by ACOLA2199
Employees Worked With
Na
May 18, 2023
Nick was absolutely awesome! !! He kept us updated throughout servicing!!! He was amazing!!! So nice and extremely knowledgable!!! He was able to answer all my questions!!! Smitht !! He kept us updated throughout servicing!!! He was amazing!!! So nice and extremely knowledgable!!! He was able to answer all my questions!!! Smithtown Volkswagen is the absolute best!!! More
by Walker65
Employees Worked With
Nick from service department!!! He was amazing!!!
May 17, 2023
I am very happy with the service I received. I would also like to say thank you so much to Nick who was very helpful and informative from the minute I came until the minute my car was done and I I would also like to say thank you so much to Nick who was very helpful and informative from the minute I came until the minute my car was done and I left. I would definitely highly recommend this dealership. More
by cresanka58
Employees Worked With
Nick Weiner
May 16, 2023
VW Smithtown never disappoints - Nick was my agent this time, and Dalton was the nicest guy in giving me a courtesy ride. I will be sure to use VW Smithtown for Service again and I also will check out Mil time, and Dalton was the nicest guy in giving me a courtesy ride. I will be sure to use VW Smithtown for Service again and I also will check out Milly's Bouqcakes on Facebook! Thank you for taking good care of me and my car More
by cpetillo
Employees Worked With
Nick in Service, Dalton, Repair tech
May 13, 2023
The service department is horrible. They told us we needed a part for our 2017 Bettle. We had to pay for the part in advance. After over 2 months waiting for this part it turned out th They told us we needed a part for our 2017 Bettle. We had to pay for the part in advance. After over 2 months waiting for this part it turned out that we didn’t even need it!!! They lied. Now they won’t give us a refund. I went there and picked up the part. I would rather smash it into a million pieces than leave the part there for them to give to another customer. They recommended we install the part anyway “just in case”. Why? So I can pay them more money for labor. Never going there again! As far as the sales department is concerned the manager and assistant manager we’re two of the rudest, nastiest men I have ever met. GO TO A DIFFERENT DEALER !! More
by cjf1970
Employees Worked With
Employee no longer working there
