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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,361 Reviews

1,361 Reviews of Smithtown Volkswagen - Service Center

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December 14, 2018

A pleasant experience Everything was taken care of promptly and I was given a ride back to my home and back the driver was very courteous to me More

by pberk1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Baldassare
December 12, 2018

First time great experience Treated with respect and courtesy, repairs were itemized and explained. Car was ready when picked up and cost was explained in detail. Would have car More

by ACEMAX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
December 07, 2018

Very friendly staff and helpful The staff was helpful and friendly with everything. They recommended places for photo inspection for me and I got a free car wash down the road. Highl More

by NICOLE.PICCININI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of who helped me but was very helpful
December 07, 2018

Service review Nice and attentive! Explain everything and are courteous of time crunches and short windows. The wait area is comfortable and clean. Would recommend t More

by jessfabrizio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ribaudo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Baldassare, Julianna Catapano, Mike DiMaria, Ivy Feinsilver, Jerson Escalante, Angelo Pesselnick
December 07, 2018

Excellent service and prompt. Service was great! Prompt and big waiting room with nice snacks. Service adds nice touch by providing complimentary car wash. Price for dealership was More

by villa_cesar25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2018

great service and nice staff mike was very nice and clear. i had to get an oil change in my car. i called them that day and they told me to come in whenever that day, no appointme More

by LEKRISTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria
December 06, 2018

Smithtown VW is the best! I bought my first care here, always get it serviced here. Everyone who works here is so helpful, patient, and wonderful. I recommend all my friends to More

by meganbalduzzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ribaudo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2018

Greay Experience!! I needed my 10k mile oil change. Everyone was really nice and attentive. I have a had services done at dealerships many times and I can say this was More

by CAROLINEOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
December 06, 2018

SATISFIED BASICALLY IT WAS FASTER THAN I THOUGHT IS WAS GOING TO BE. I WAS HELPED AS SOON AS I WALKED IN AND BY THE TIME I GOT COMFORTABLE IN THE WAITING ROOM I More

by paul@rubies.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria
December 06, 2018

Excellent service and quality staff! I live right near a VW dealership, but I choose to drive 50 min. just to get my VW Jetta serviced at Smithtown VW. The staff is always friendly, atten More

by maldon10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle, Anthony, Tom
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