Smithtown Volkswagen - Service Center

Awesome I always can get an appointment here in a reasonable amount of time compared to other dealerships. Everyone here is friendly, efficient and super help I always can get an appointment here in a reasonable amount of time compared to other dealerships. Everyone here is friendly, efficient and super helpful. More

Great maintenance They had the best customer service, treat you like family and their service was the best it’s Smithtown Toyota they should learn from them They had the best customer service, treat you like family and their service was the best it’s Smithtown Toyota they should learn from them More

Outstanding Service Visit at Smithtown VW Brought my 2018 Atlas in for my 2nd (free) oil change and a warranty issue. The team at Smithtown VW was outstanding. They were very thorough in car Brought my 2018 Atlas in for my 2nd (free) oil change and a warranty issue. The team at Smithtown VW was outstanding. They were very thorough in caring for my truck including reviewing recent service bulletins and recalls. Got the car back as promised - all work performed flawlessly. This is my first VW - Can't say enough good things about VW and the people at Smithtown VW! More

What I expect from a Volkswagon Service Center Everything went smoothly. From registration to car pick-up, I was treated courteously. Even when the car was not ready when I was told it would be, I Everything went smoothly. From registration to car pick-up, I was treated courteously. Even when the car was not ready when I was told it would be, I was given an unsolicited reasonable explanation. Overall, the experience was excellent. More

Service My experience was excellent Tom explained everything to me that had to be done . Everyone is always very kind and helpful and I have been a customer f My experience was excellent Tom explained everything to me that had to be done . Everyone is always very kind and helpful and I have been a customer for eight years. More

Personable Purchased my 2018 VW Golf Sportwagen out of state. Had to bring car in for NYS Inspection - I required a Saturday - even thought they did not have Purchased my 2018 VW Golf Sportwagen out of state. Had to bring car in for NYS Inspection - I required a Saturday - even thought they did not have any appointments - they took me in and completed the inspection in an efficient manner all the while making you feel welcome. More

Oil change There’s a great team in the customer service department. I’m always in and out when I need my car the same day. Thank you There’s a great team in the customer service department. I’m always in and out when I need my car the same day. Thank you More

Oil change Your service was top notch in every way. I was really impressed by what was done in addition to the oil change. And I absolutely love getting a free Your service was top notch in every way. I was really impressed by what was done in addition to the oil change. And I absolutely love getting a free car wash! Made my day. 10’s all the way around. I didn’t receive an actual survey so consider this my satisfaction! Marianne Goerges A satisfied VW owner More

Service The staff was very accommodating and friendly. They addressed the issue with my car and made sure it was resolved in a timely fashion. Good experience The staff was very accommodating and friendly. They addressed the issue with my car and made sure it was resolved in a timely fashion. Good experience. More

Quick efficient and informative St. James Volkswagen was Friendly and Efficient Informative and Affordable. They service Team was helpful and showed great costumer service. I would r St. James Volkswagen was Friendly and Efficient Informative and Affordable. They service Team was helpful and showed great costumer service. I would recommend them to everyone More