Smithtown Volkswagen - Service Center

Service As usual, Tom never fails to impress us. Tom always takes very good care of us for everything, whether it be a nail in one of the tires, or a bulb tha As usual, Tom never fails to impress us. Tom always takes very good care of us for everything, whether it be a nail in one of the tires, or a bulb that went out, Tom gets my car in and out and is honest. More

Recall Service was completed and in such a short amount of time . All was explained to me and it was nice to not have anything pop up that was going to be an Service was completed and in such a short amount of time . All was explained to me and it was nice to not have anything pop up that was going to be an extra charge. Honesty is what I experienced today . Everyone in service was great ! More

Service Tom was very helpful. He went above beyond. The service was good. This is our 3rd Passat. Will probably be leasing another one in 2 years. Tom was very helpful. He went above beyond. The service was good. This is our 3rd Passat. Will probably be leasing another one in 2 years. More

It was a great day They were honest and helpful with the work that I needed to be done and asked me if I wanted to do the work or not. They were honest and helpful with the work that I needed to be done and asked me if I wanted to do the work or not. More

Tom Rocks! The staff in your service department is excellent! Tom, in particular, was extremely helpful, as always (this is my 4th or 5th jetta lease). Work wa The staff in your service department is excellent! Tom, in particular, was extremely helpful, as always (this is my 4th or 5th jetta lease). Work was done well, and in a timely manner. The only thing i would change about Smithtown VW is the overall decor. Time to update your facility, but I'm sure this isnt the first time you've heard this! More

Good service, honest sales team too Came in for a brake rotor noise on my passat. No questions asked, took my complaint seriously and covered the problem under warranty. This dealership Came in for a brake rotor noise on my passat. No questions asked, took my complaint seriously and covered the problem under warranty. This dealership is honest I’m glad I bought my car from them. More

Car repair Excellent and quick service! I was taken right away and they knew I needed my car back and got things taken care of as soon as they could. Excellent and quick service! I was taken right away and they knew I needed my car back and got things taken care of as soon as they could. More

Awesome Experience I had an oil change appointment but was no longer to make it, the service staff (in particular, Anthony) was able to squeze my car in same day instead I had an oil change appointment but was no longer to make it, the service staff (in particular, Anthony) was able to squeze my car in same day instead! I have nothing but positive things about smithtown vw. More

Inspection for my Jetta I came in with an expired inspection sticker. Anthony was very nice and accommodating, The wait seemed to be short AND....I was not surprised by a lon I came in with an expired inspection sticker. Anthony was very nice and accommodating, The wait seemed to be short AND....I was not surprised by a long list of things that cost A LOT of money!! It was under $40. It is so assuring good quality of service still exists! More