Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,361 Reviews of Smithtown Volkswagen - Service Center
Sort by
March 04, 2019
Good service, honest sales team too Came in for a brake rotor noise on my passat. No questions asked, took my complaint seriously and covered the problem under warranty. This dealership Came in for a brake rotor noise on my passat. No questions asked, took my complaint seriously and covered the problem under warranty. This dealership is honest I’m glad I bought my car from them. More
by JOEGIAMBRONE96
Verified CustomerEmployees Worked With
Tom Baldassare
March 04, 2019
Car repair Excellent and quick service! I was taken right away and they knew I needed my car back and got things taken care of as soon as they could. Excellent and quick service! I was taken right away and they knew I needed my car back and got things taken care of as soon as they could. More
by KITTENMZ
Employees Worked With
Tom Baldassare
March 04, 2019
Awesome Experience I had an oil change appointment but was no longer to make it, the service staff (in particular, Anthony) was able to squeze my car in same day instead I had an oil change appointment but was no longer to make it, the service staff (in particular, Anthony) was able to squeze my car in same day instead! I have nothing but positive things about smithtown vw. More
by ashleypicozzi
Employees Worked With
Anthony, Mike DiMaria
March 04, 2019
Inspection for my Jetta I came in with an expired inspection sticker. Anthony was very nice and accommodating, The wait seemed to be short AND....I was not surprised by a lon I came in with an expired inspection sticker. Anthony was very nice and accommodating, The wait seemed to be short AND....I was not surprised by a long list of things that cost A LOT of money!! It was under $40. It is so assuring good quality of service still exists! More
by PAM3PLUS1
Employees Worked With
Anthony in service. And the young girl who answers the phone. Is it Danielle maybe?
March 01, 2019
Great service This is the second time I take my care for different type of service. I always find that people are very professional, helpful and dont push for thing This is the second time I take my care for different type of service. I always find that people are very professional, helpful and dont push for things that your car doesn't need. I feel that I can trust them. More
by merylima
Employees Worked With
James Coughlin
February 28, 2019
Fast, efficient service; professional staff; great customer Just in for a 10K oil change. Great service: fast and professional. It was a basic service, so I do not have much more to say other than I was very Just in for a 10K oil change. Great service: fast and professional. It was a basic service, so I do not have much more to say other than I was very satisfied with the service. More
by brandi731
Employees Worked With
Danielle, Tom Wilde
February 27, 2019
Always Awesome! I’ve has my VW Jetta for 18 months and the service at Smithtown Volkswagon has been amazing. They’ve always addressed all my concerns, and I’ll be ret I’ve has my VW Jetta for 18 months and the service at Smithtown Volkswagon has been amazing. They’ve always addressed all my concerns, and I’ll be returning to them for service needs throughout the life of my car More
by GH_HOFFMAN
Employees Worked With
Julianna Catapano, Aaron Klauschke, Ericka Orenstein
February 27, 2019
Great place Great peaple really helpful helping me great service nice place Friendly real helpful nice rest area bathrooms clean at work this great prices always Great peaple really helpful helping me great service nice place Friendly real helpful nice rest area bathrooms clean at work this great prices always eager to help you More
by pgonzalez874
Employees Worked With
Other Employees :
Tom Baldassare, Julianna Catapano, Mike DiMaria, Ivy Feinsilver, Jerson Escalante, Aaron Klauschke, Ericka Orenstein
February 26, 2019
Super Service with a Smile! Dealing with Smithtown VW service centre couldn't be easier. I can schedule my appointment online, get a confirmation and even I indicate if I will be Dealing with Smithtown VW service centre couldn't be easier. I can schedule my appointment online, get a confirmation and even I indicate if I will be waiting or need a ride. The waiting area is clean and comfortable. WiFi makes it a cinch to work while I wait. My service rep explained what was being done and broke down the costs ahead of time. I waited upstairs in the lounge and my car was ready as promised in about 90 minutes. All in all a very easy and quick process from scheduling to driving away. and they even provide a complimentary carwash certificate. I highly recommend this center.. More
by snaptooit
Employees Worked With
Service department
February 26, 2019
Great service! Every member of the service department went above and beyond to make sure I Was taken care of. Anthony went out of his way to exceed expectations and Every member of the service department went above and beyond to make sure I Was taken care of. Anthony went out of his way to exceed expectations and to make sure all my needs were met. More
by jbsackstein
Employees Worked With
Anthony and other service department employees
