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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,361 Reviews

1,361 Reviews of Smithtown Volkswagen - Service Center

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March 25, 2019

Pleasant and professional. Work was performed satisfactorily I was satisfied with my visit to Smithtown Volkswagen. The work was performed as promised and in a reasonable amount of time. And customer service as More

by louis.granieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Tom Baldassare
March 25, 2019

Fast and efficiency They did my cars oil change and inspection really quick..Danielle helped me with the paperwork and pick the right package for my wallet! They were fri More

by xBULLETx94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
March 22, 2019

2016 Tiguan SE 4 Motion Rear Brake Pads I took my car in to get rear brake pads and rotors. Tom was amazing, and the car stops on a dime. Pricing was fair. More

by drandazzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom (that's not the correct Tom)
March 22, 2019

They're great! As always, its very easy to work with the service team! They are thorough, respectful of my time, and very accommodating. They've made my Atlas even m More

by MEGROZROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
March 22, 2019

Reliable and honest The folks at Smithtown VW always go above and beyond to help. They are professional and very courteous. Never a problem getting an appointment. Always More

by GLODEE531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : I’m sorry but forgot the names of
Sep 09, 2022 -

GLODEE531 responded

Love this place

March 12, 2019

Service As usual, Tom never fails to impress us. Tom always takes very good care of us for everything, whether it be a nail in one of the tires, or a bulb tha More

by drandazzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom (that's not the correct Tom), Tom Baldassare
March 11, 2019

Recall Service was completed and in such a short amount of time . All was explained to me and it was nice to not have anything pop up that was going to be an More

by suzannejones6219
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
March 11, 2019

Service Tom was very helpful. He went above beyond. The service was good. This is our 3rd Passat. Will probably be leasing another one in 2 years. More

by jdela0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Baldassare
March 08, 2019

It was a great day They were honest and helpful with the work that I needed to be done and asked me if I wanted to do the work or not. More

by tonyg827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and Daniel in the service department.
March 07, 2019

Tom Rocks! The staff in your service department is excellent! Tom, in particular, was extremely helpful, as always (this is my 4th or 5th jetta lease). Work wa More

by jodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in Service
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