Smithtown Volkswagen - Service Center

Great staff, quick service time The staff were lovely and accommodating even after I arrived late to my appointment. The service was quick and I will continue to use them as opposed The staff were lovely and accommodating even after I arrived late to my appointment. The service was quick and I will continue to use them as opposed to the Huntington service center who were not friendly, accommodating, or a pleasure to work with. More

Not complete Oil cap not fastened. Coolant cap in screwed Front cap of air intake was off The bolts weren’t secured onto the undercarriage The red oil light Oil cap not fastened. Coolant cap in screwed Front cap of air intake was off The bolts weren’t secured onto the undercarriage The red oil light went to yellow. I said don’t diagnose and after fastening oil cAp and Driving the Car oil light went off. More

The service was professional and courteous and thorough Smithtown Volkswagen is where I purchased my Tiguan. It has been serviced at this dealership for everything from oil changes to larger repairs. They Smithtown Volkswagen is where I purchased my Tiguan. It has been serviced at this dealership for everything from oil changes to larger repairs. They are familiar with the vehicle and can troubleshoot any problems and make the appropriate repairs. The mechanics are specialists to the brand, and the office staff has always been friendly and professional. More

Oil Change Everyone was great and professional. They were quick and communicative and clear about the work that needed to be done and what could wait for a later Everyone was great and professional. They were quick and communicative and clear about the work that needed to be done and what could wait for a later date. I felt like I could trust them. More

It was excellent they give us the best customer service They was nice and helpful and they got Ight to work no problem for anything and I can least say I can go back and fix more if anything They was nice and helpful and they got Ight to work no problem for anything and I can least say I can go back and fix more if anything More

Fast and fair Brought in my 2013 Tiguan for 60k service. All options were explained and there was no pressure to do any work that I didn't want. Waiting area was co Brought in my 2013 Tiguan for 60k service. All options were explained and there was no pressure to do any work that I didn't want. Waiting area was comfortable and quiet. Car was ready very quickly. Thanks! More

Pleasant and professional. Work was performed satisfactorily I was satisfied with my visit to Smithtown Volkswagen. The work was performed as promised and in a reasonable amount of time. And customer service as I was satisfied with my visit to Smithtown Volkswagen. The work was performed as promised and in a reasonable amount of time. And customer service as professional. More

Fast and efficiency They did my cars oil change and inspection really quick..Danielle helped me with the paperwork and pick the right package for my wallet! They were fri They did my cars oil change and inspection really quick..Danielle helped me with the paperwork and pick the right package for my wallet! They were friendly and efficient and I’m very grateful! More

2016 Tiguan SE 4 Motion Rear Brake Pads I took my car in to get rear brake pads and rotors. Tom was amazing, and the car stops on a dime. Pricing was fair. I took my car in to get rear brake pads and rotors. Tom was amazing, and the car stops on a dime. Pricing was fair. More

They're great! As always, its very easy to work with the service team! They are thorough, respectful of my time, and very accommodating. They've made my Atlas even m As always, its very easy to work with the service team! They are thorough, respectful of my time, and very accommodating. They've made my Atlas even more awesome to own. More