Smithtown Volkswagen - Service Center

Recall, oil change, inspection I was very happy all was able to be done on the same day and with in a few hours. I'm so happy with the friendly service and quality work. I've be I was very happy all was able to be done on the same day and with in a few hours. I'm so happy with the friendly service and quality work. I've been a Smithtown VW customer since 1999 when I leased my first Jetta and have been coming back ever since. More

Great Service I had a very positive experience The work was done promptly My car was waiting for me when I arrived back with s coupon for s free car wash Couldn I had a very positive experience The work was done promptly My car was waiting for me when I arrived back with s coupon for s free car wash Couldn’t be happier! More

Friendly and competent receptionist ; fast service Danielle understood my problem and she did everything in her power to solve it. Instead of 2 hours, I only waited 45 minutes for the inspection. I wa Danielle understood my problem and she did everything in her power to solve it. Instead of 2 hours, I only waited 45 minutes for the inspection. I was a happy customer! More

Excellent Service Everything was done in one day as promised thank you again for the great service I will recommend your dealership to my friends and family Everything was done in one day as promised thank you again for the great service I will recommend your dealership to my friends and family More

Great staff, quick service time The staff were lovely and accommodating even after I arrived late to my appointment. The service was quick and I will continue to use them as opposed The staff were lovely and accommodating even after I arrived late to my appointment. The service was quick and I will continue to use them as opposed to the Huntington service center who were not friendly, accommodating, or a pleasure to work with. More

Not complete Oil cap not fastened. Coolant cap in screwed Front cap of air intake was off The bolts weren’t secured onto the undercarriage The red oil light Oil cap not fastened. Coolant cap in screwed Front cap of air intake was off The bolts weren’t secured onto the undercarriage The red oil light went to yellow. I said don’t diagnose and after fastening oil cAp and Driving the Car oil light went off. More

The service was professional and courteous and thorough Smithtown Volkswagen is where I purchased my Tiguan. It has been serviced at this dealership for everything from oil changes to larger repairs. They Smithtown Volkswagen is where I purchased my Tiguan. It has been serviced at this dealership for everything from oil changes to larger repairs. They are familiar with the vehicle and can troubleshoot any problems and make the appropriate repairs. The mechanics are specialists to the brand, and the office staff has always been friendly and professional. More

Oil Change Everyone was great and professional. They were quick and communicative and clear about the work that needed to be done and what could wait for a later Everyone was great and professional. They were quick and communicative and clear about the work that needed to be done and what could wait for a later date. I felt like I could trust them. More

It was excellent they give us the best customer service They was nice and helpful and they got Ight to work no problem for anything and I can least say I can go back and fix more if anything They was nice and helpful and they got Ight to work no problem for anything and I can least say I can go back and fix more if anything More

Fast and fair Brought in my 2013 Tiguan for 60k service. All options were explained and there was no pressure to do any work that I didn't want. Waiting area was co Brought in my 2013 Tiguan for 60k service. All options were explained and there was no pressure to do any work that I didn't want. Waiting area was comfortable and quiet. Car was ready very quickly. Thanks! More