Smithtown Volkswagen - Service Center

Personable Purchased my 2018 VW Golf Sportwagen out of state. Had to bring car in for NYS Inspection - I required a Saturday - even thought they did not have Purchased my 2018 VW Golf Sportwagen out of state. Had to bring car in for NYS Inspection - I required a Saturday - even thought they did not have any appointments - they took me in and completed the inspection in an efficient manner all the while making you feel welcome. More

Service The staff was very accommodating and friendly. They addressed the issue with my car and made sure it was resolved in a timely fashion. Good experience The staff was very accommodating and friendly. They addressed the issue with my car and made sure it was resolved in a timely fashion. Good experience. More

Oil change There’s a great team in the customer service department. I’m always in and out when I need my car the same day. Thank you There’s a great team in the customer service department. I’m always in and out when I need my car the same day. Thank you More

Oil change Your service was top notch in every way. I was really impressed by what was done in addition to the oil change. And I absolutely love getting a free Your service was top notch in every way. I was really impressed by what was done in addition to the oil change. And I absolutely love getting a free car wash! Made my day. 10’s all the way around. I didn’t receive an actual survey so consider this my satisfaction! Marianne Goerges A satisfied VW owner More

Quick efficient and informative St. James Volkswagen was Friendly and Efficient Informative and Affordable. They service Team was helpful and showed great costumer service. I would r St. James Volkswagen was Friendly and Efficient Informative and Affordable. They service Team was helpful and showed great costumer service. I would recommend them to everyone More

Very kind service people People in the service department are very nice and helpful. Will always be my first choice whenever I need service for my car. Thank you! People in the service department are very nice and helpful. Will always be my first choice whenever I need service for my car. Thank you! More

Excellent Service personnel always friendly and helpful Appts easy to make Everyone I dealt with was professional and courteous Everything was explained to Service personnel always friendly and helpful Appts easy to make Everyone I dealt with was professional and courteous Everything was explained to me so I understood service to be performed More

Very reliable My only complaint is that nobody noticed my inspection was expired. The problem was fixed and a recall issue that I wasn't aware of was addressed My only complaint is that nobody noticed my inspection was expired. The problem was fixed and a recall issue that I wasn't aware of was addressed More

Excellent service and advising on my car. No high pressure, just straight talk. Appreciated their putting two mechanics on the car to get it done more quickly while I and advising on my car. No high pressure, just straight talk. Appreciated their putting two mechanics on the car to get it done more quickly while I waited. More

Quick/Easy 3rd or 4th time to this dealership. They have a quiet and roomy waiting room. The service was pretty fast although checking out took time. 3rd or 4th time to this dealership. They have a quiet and roomy waiting room. The service was pretty fast although checking out took time. More