Smithtown Volkswagen - Service Center

Everyone was great! Tom and everyone who helped were great! I always enjoy my service visits at Smithtown VW. I always recommend Smithtown VW to friends and family. Tom and everyone who helped were great! I always enjoy my service visits at Smithtown VW. I always recommend Smithtown VW to friends and family. More

Service My issue was dealt with in a timely matter and everyone was professional and courteous. I’ve never taken my car anywhere else and am always pleased. My issue was dealt with in a timely matter and everyone was professional and courteous. I’ve never taken my car anywhere else and am always pleased. More

Oil change and recalls fixed Was seated and car was taken in right away, was told wait was two hours and left after two hours. No complaints. Straight forward, waited in waiting a Was seated and car was taken in right away, was told wait was two hours and left after two hours. No complaints. Straight forward, waited in waiting area upstairs. Quiet watched tv. More

Oil Change She helped me right away. I did not wait a long time and contacted me when my oil change was completed. They were able to give me a ride to work as we She helped me right away. I did not wait a long time and contacted me when my oil change was completed. They were able to give me a ride to work as well. More

Extremely friendly and professional staff!!!! I was in and out, both times I was in for service to my Passat. Great prices and great staff!!!!! I highly recommend Smithtown VW! I was in and out, both times I was in for service to my Passat. Great prices and great staff!!!!! I highly recommend Smithtown VW! More

Quick and Informative Dropped car off for dashboard light issue. Had made an appointment on line and was in and out in a matter of minutes. Was called after a couple of h Dropped car off for dashboard light issue. Had made an appointment on line and was in and out in a matter of minutes. Was called after a couple of hours and informed of my problem. Car was fixed and ready to go when I arrived to pick it up. A hassle free experience More

Great customer service after the sale Bob was very responsive to my needs an price concerns. After the sale he has always available to answer questions. I highly recommend Bob and the Bob was very responsive to my needs an price concerns. After the sale he has always available to answer questions. I highly recommend Bob and the whole dealership More

50,000 mile tuneup Thorough job as usual by Tom with explaining and follow-up. I’m glad he’s always there because I trust him and am appreciative of the consistent custo Thorough job as usual by Tom with explaining and follow-up. I’m glad he’s always there because I trust him and am appreciative of the consistent customer service I receive at VW of Smithtown More

Fast and thorough Made short notice appointment Sunday night and was able to bring in early Monday. All concerns were addressed promptly and I was out in a shorter than Made short notice appointment Sunday night and was able to bring in early Monday. All concerns were addressed promptly and I was out in a shorter than expected time. More

excellent Compared to the last time I brought the car in and it wasn't ready and I had to pay for a rental car!!! This time they were great/ on time and profess Compared to the last time I brought the car in and it wasn't ready and I had to pay for a rental car!!! This time they were great/ on time and professional More