Smithtown Volkswagen - Service Center

50,000 mile tuneup Thorough job as usual by Tom with explaining and follow-up. I’m glad he’s always there because I trust him and am appreciative of the consistent custo Thorough job as usual by Tom with explaining and follow-up. I’m glad he’s always there because I trust him and am appreciative of the consistent customer service I receive at VW of Smithtown More

Fast and thorough Made short notice appointment Sunday night and was able to bring in early Monday. All concerns were addressed promptly and I was out in a shorter than Made short notice appointment Sunday night and was able to bring in early Monday. All concerns were addressed promptly and I was out in a shorter than expected time. More

excellent Compared to the last time I brought the car in and it wasn't ready and I had to pay for a rental car!!! This time they were great/ on time and profess Compared to the last time I brought the car in and it wasn't ready and I had to pay for a rental car!!! This time they were great/ on time and professional More

Wish every dealer was this good Always have a pleasant experience at Smithtown VW. Other dealers should take notice. No upsells, no hassles, and no games. Will be back for sure. Always have a pleasant experience at Smithtown VW. Other dealers should take notice. No upsells, no hassles, and no games. Will be back for sure. More

Service The service was explained well and car finished in very quick time frame. I have had very good service every time and car completed in time promised The service was explained well and car finished in very quick time frame. I have had very good service every time and car completed in time promised More

Daniel and Eric did a caring complete job More than I expected the work needed was done fast and right all around. Very happy with the vw products More than I expected the work needed was done fast and right all around. Very happy with the vw products More

Easy peasy lemon squeezy I brought my car in to get tires replaced and everyone was very kind, informative, and helpful! It did not take long and I am very happy with the serv I brought my car in to get tires replaced and everyone was very kind, informative, and helpful! It did not take long and I am very happy with the service department! Danielle was very friendly and helpful both on the phone and in the shop! More

Service Tom was knowledgeable, professional in the entire process. I felt good about my car be serviced with VW because of his expertise and lucid explanation Tom was knowledgeable, professional in the entire process. I felt good about my car be serviced with VW because of his expertise and lucid explanation of work needed. Time frames were met and I was satisfied. More

Service My car was serviced and I was able to pick it up at a reasonable time. The staff was friendly and attentive, I recommend this dealership! My car was serviced and I was able to pick it up at a reasonable time. The staff was friendly and attentive, I recommend this dealership! More

Easy quick service Friendly people , service quickly done clean car after repair, clean waiting room. Car ready before expected. Writer takes time out to check for reca Friendly people , service quickly done clean car after repair, clean waiting room. Car ready before expected. Writer takes time out to check for recalls and upcoming service needed More