1,361 Reviews of Smithtown Volkswagen - Service Center
I am very please with the services I receive from VW of Smit I went there because the check engine was on. They asked to leave the car overnight. They gave me ride home. they next day by 12 pm, the car was fixe I went there because the check engine was on. They asked to leave the car overnight. They gave me ride home. they next day by 12 pm, the car was fixed free of charge. More
quick,coutious and honest srevice Brought the car in for a problem with horn sounding on its own. I was expecting to pay hundreds to for silence, but to my surprise it seems the probl Brought the car in for a problem with horn sounding on its own. I was expecting to pay hundreds to for silence, but to my surprise it seems the problem was related to a previous airbag recall and cost was zero. work was done quickly and I was on my way with no horn sounding and a coupon for a car wash, which it needed, staff was courteous and helpful. I recommend Smithtown VW service and will use them again when needed. . More
Tire replacement. Smithtown accepted my hazard insurance for full payment of my ruined front tire with no questions asked. Mounted and balanced the new tire and put awa Smithtown accepted my hazard insurance for full payment of my ruined front tire with no questions asked. Mounted and balanced the new tire and put away my spares.in the trunk in a little more than an hour. More
Everyone was great! Tom and everyone who helped were great! I always enjoy my service visits at Smithtown VW. I always recommend Smithtown VW to friends and family. Tom and everyone who helped were great! I always enjoy my service visits at Smithtown VW. I always recommend Smithtown VW to friends and family. More
Service My issue was dealt with in a timely matter and everyone was professional and courteous. I’ve never taken my car anywhere else and am always pleased. My issue was dealt with in a timely matter and everyone was professional and courteous. I’ve never taken my car anywhere else and am always pleased. More
Oil change and recalls fixed Was seated and car was taken in right away, was told wait was two hours and left after two hours. No complaints. Straight forward, waited in waiting a Was seated and car was taken in right away, was told wait was two hours and left after two hours. No complaints. Straight forward, waited in waiting area upstairs. Quiet watched tv. More
Oil Change She helped me right away. I did not wait a long time and contacted me when my oil change was completed. They were able to give me a ride to work as we She helped me right away. I did not wait a long time and contacted me when my oil change was completed. They were able to give me a ride to work as well. More
Extremely friendly and professional staff!!!! I was in and out, both times I was in for service to my Passat. Great prices and great staff!!!!! I highly recommend Smithtown VW! I was in and out, both times I was in for service to my Passat. Great prices and great staff!!!!! I highly recommend Smithtown VW! More
Great customer service after the sale Bob was very responsive to my needs an price concerns. After the sale he has always available to answer questions. I highly recommend Bob and the Bob was very responsive to my needs an price concerns. After the sale he has always available to answer questions. I highly recommend Bob and the whole dealership More
Quick and Informative Dropped car off for dashboard light issue. Had made an appointment on line and was in and out in a matter of minutes. Was called after a couple of h Dropped car off for dashboard light issue. Had made an appointment on line and was in and out in a matter of minutes. Was called after a couple of hours and informed of my problem. Car was fixed and ready to go when I arrived to pick it up. A hassle free experience More