Back

Smithtown Volkswagen - Service Center

St James, NY

4.5
1,361 Reviews

1,361 Reviews of Smithtown Volkswagen - Service Center

Sort by
May 24, 2019

I am very please with the services I receive from VW of Smit I went there because the check engine was on. They asked to leave the car overnight. They gave me ride home. they next day by 12 pm, the car was fixe More

by cjzinsou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ericka Orenstein
May 23, 2019

quick,coutious and honest srevice Brought the car in for a problem with horn sounding on its own. I was expecting to pay hundreds to for silence, but to my surprise it seems the probl More

by BAWBAW14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Coughlin
May 22, 2019

Tire replacement. Smithtown accepted my hazard insurance for full payment of my ruined front tire with no questions asked. Mounted and balanced the new tire and put awa More

by turnbo011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor Tom Wilde.
May 21, 2019

Everyone was great! Tom and everyone who helped were great! I always enjoy my service visits at Smithtown VW. I always recommend Smithtown VW to friends and family. More

by srosseland0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Baldassare
May 21, 2019

Service My issue was dealt with in a timely matter and everyone was professional and courteous. I’ve never taken my car anywhere else and am always pleased. More

by STR_MZZY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver
May 16, 2019

Oil change and recalls fixed Was seated and car was taken in right away, was told wait was two hours and left after two hours. No complaints. Straight forward, waited in waiting a More

by Vita1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Baldassare
May 15, 2019

Oil Change She helped me right away. I did not wait a long time and contacted me when my oil change was completed. They were able to give me a ride to work as we More

by niernanc07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
May 15, 2019

Extremely friendly and professional staff!!!! I was in and out, both times I was in for service to my Passat. Great prices and great staff!!!!! I highly recommend Smithtown VW! More

by SUFFOCATION_BASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
May 13, 2019

Great customer service after the sale Bob was very responsive to my needs an price concerns. After the sale he has always available to answer questions. I highly recommend Bob and the More

by Rob62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ribaudo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019

Quick and Informative Dropped car off for dashboard light issue. Had made an appointment on line and was in and out in a matter of minutes. Was called after a couple of h More

by kmatt7166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle D
...
117
...