1,368 Reviews of Smithtown Volkswagen - Service Center
Excellent Everything went well today with my inspection...in and out quickly with my inspection. Good to work wit Tom in the Service Dept. and all who worked on Everything went well today with my inspection...in and out quickly with my inspection. Good to work wit Tom in the Service Dept. and all who worked on my car. More
Hassle free service I brought my car in for it’s 100,000 mile servicing. I immediately was greeted by Danielle when I walked in the service department. She was very profe I brought my car in for it’s 100,000 mile servicing. I immediately was greeted by Danielle when I walked in the service department. She was very professional and answered any questions I had about the car. I went up to the waiting area and before I knew my car was finished. Accommodations were nice and comfy. Overall this is the only Volkswagen dealer I go to. More
Good experience Great experience—they were very helpful. I will definitely continue to use this service center in the future. Danielle has helped me twice now, and sh Great experience—they were very helpful. I will definitely continue to use this service center in the future. Danielle has helped me twice now, and she was great both times. More
A pleasant experience Every visit is the same pleasant experience. Service is straight forward quality work. No underhanded tricks. Would recommend them to anyone who wants Every visit is the same pleasant experience. Service is straight forward quality work. No underhanded tricks. Would recommend them to anyone who wants what they paid for! More
Oil change Great service and the gentlemen who helped me was capable and friendly. Nothing bad to say. Did not take too long and went smoothly. Great. Great service and the gentlemen who helped me was capable and friendly. Nothing bad to say. Did not take too long and went smoothly. Great. More
Excellent Tom in service Dept exceptional Courteous professional and a pleasure to deal with. Quickly done and correctly done. We’ll run service department al Tom in service Dept exceptional Courteous professional and a pleasure to deal with. Quickly done and correctly done. We’ll run service department always bring my car there More
Inspection......in and out! I brought my car in for a NYS Inspection.....in and out in about a half hour....Perfect, just as promised. Service advisor Tom Wilde is excellent. I brought my car in for a NYS Inspection.....in and out in about a half hour....Perfect, just as promised. Service advisor Tom Wilde is excellent. More
I am very please with the services I receive from VW of Smit I went there because the check engine was on. They asked to leave the car overnight. They gave me ride home. they next day by 12 pm, the car was fixe I went there because the check engine was on. They asked to leave the car overnight. They gave me ride home. they next day by 12 pm, the car was fixed free of charge. More
quick,coutious and honest srevice Brought the car in for a problem with horn sounding on its own. I was expecting to pay hundreds to for silence, but to my surprise it seems the probl Brought the car in for a problem with horn sounding on its own. I was expecting to pay hundreds to for silence, but to my surprise it seems the problem was related to a previous airbag recall and cost was zero. work was done quickly and I was on my way with no horn sounding and a coupon for a car wash, which it needed, staff was courteous and helpful. I recommend Smithtown VW service and will use them again when needed. . More
Tire replacement. Smithtown accepted my hazard insurance for full payment of my ruined front tire with no questions asked. Mounted and balanced the new tire and put awa Smithtown accepted my hazard insurance for full payment of my ruined front tire with no questions asked. Mounted and balanced the new tire and put away my spares.in the trunk in a little more than an hour. More