Smithtown Volkswagen - Service Center

Oil Change Brought in vehicle for an oil change. Technician found a coolant leak that wound up being a faulty water pump. Tom immediately arranged for me to get Brought in vehicle for an oil change. Technician found a coolant leak that wound up being a faulty water pump. Tom immediately arranged for me to get a loaner car and then had my car ready by end of day. Work was under warranty and my car was returned in good shape. More

EXCELLENT CUSTOMER SERVICE EVERYONE IN SMITHTOWN VOLKSWAGEN IS PROFESSIONAL, HELPFUL AND COURTEOUS. SO FAR I ALWAYS GET WHAT I NEEDED AND NOTHING MORE. RECOMMENDATIONS ARE MADE EVERYONE IN SMITHTOWN VOLKSWAGEN IS PROFESSIONAL, HELPFUL AND COURTEOUS. SO FAR I ALWAYS GET WHAT I NEEDED AND NOTHING MORE. RECOMMENDATIONS ARE MADE FOR FUTURE MAINTENANCE.SERVICE WOMAN ARE KNOWLEDGEABLE AND FRIENDLY. WAIT IS REASONABLE AND IF I NEED A RIDE HOME I GET ONE. More

Outstanding, courteous, efficient and king. We went to the dealership for a state inspection and an oil change. We were able to get an appointment right away. When we brought the car in the We went to the dealership for a state inspection and an oil change. We were able to get an appointment right away. When we brought the car in the service manager, Tom, was professional, considerate and kind to us. He arranged for us to be dropped off and picked up at a local eatery since we have no other transportation. We are an elderly couple and walking is difficult for us. More

Excellent service! This service facility and personnel are the best in Long Island. Prompt and friendly. Ms. Danielle Di'Pietro gave me excellent car repairs/inspection This service facility and personnel are the best in Long Island. Prompt and friendly. Ms. Danielle Di'Pietro gave me excellent car repairs/inspection. If I buy a car again, I am considering VW again because of this Smithtown VW service station. Please keep up the good work! Thank You!! More

Great and quick service. This was the best service experience. It was quick easy and free. It really made my day that the experience was so smooth. Thanks for that! This was the best service experience. It was quick easy and free. It really made my day that the experience was so smooth. Thanks for that! More

Service writer was awesome! Service writer explains every question I had for service requirements for my Atlas. Took care of all my questions. She was the best service writer Service writer explains every question I had for service requirements for my Atlas. Took care of all my questions. She was the best service writer ! More

service was great the staff and the service was great everyone was very helpful. I would recommend Smithtown Volkswagen. the service rep Danielle Dipietro was a pleasu the staff and the service was great everyone was very helpful. I would recommend Smithtown Volkswagen. the service rep Danielle Dipietro was a pleasure to work with. More

Great. The service was very nice and super fast. They did good work and I was happy with the service that the smithhaven Volkswagen provided me. The service was very nice and super fast. They did good work and I was happy with the service that the smithhaven Volkswagen provided me. More

Yearly service Prompt at setting up appointment. Called to discuss service prior to starting. Called as soon as done. Provided a free car wash nearby. Will return. Prompt at setting up appointment. Called to discuss service prior to starting. Called as soon as done. Provided a free car wash nearby. Will return. More

Oil Change I always get good recommendations on car maintenance, James is really nice to work with. Have been using them ever since I leased from them. I always get good recommendations on car maintenance, James is really nice to work with. Have been using them ever since I leased from them. More