Smithtown Toyota

Great Highlander, Terrific salesperson The car is WONDERFUL! We got the Highlander Premium. It rides beautifully and is loaded with extras. The price was good. The people we worked with wer The car is WONDERFUL! We got the Highlander Premium. It rides beautifully and is loaded with extras. The price was good. The people we worked with were excellent and we especially loved the salesperson, Jillian Arthus. She knew so much, could answer all our questions. More

Smithtown Toyota is the BEST!! I was just looking at the Toyota RAV 4 about 6 months ago. I loved the Blue Flame color and all the features and options the RAV 4 has to offer. Jil I was just looking at the Toyota RAV 4 about 6 months ago. I loved the Blue Flame color and all the features and options the RAV 4 has to offer. Jillian checked in with me routinely without pressure and I finally decided to make the purchase this week. Everyone at the dealership was wonderful from Ben Zimmet to Sean Dietz and especially Jillian. Even Big Mike, who wasn't our salesman was a pleasure to chat with. What a wonderful experience at Smithtown Toyota! I'm recommending you to my family and friends for a no hassle, professional, friendly and knowledgeable experience. I love my new car!! More

deceptive friendliness and untrustworthy Avoid their used car department like a plague! I came across with a 2017 land cruiser at this dealership, inquired about the condition of the vehicle Avoid their used car department like a plague! I came across with a 2017 land cruiser at this dealership, inquired about the condition of the vehicle and went down for a test drive. There were couple of minor dents and scratches but otherwise in a good shape (with untrained eyes). I asked if the vehicle has been kept in factory paint, salesperson reassured me that is the case (& provided with a carfax report as well). Fast forward, few months later, my rear bumper was scuffed in a minor accident and I opted to have the bumper repainted by a prominent bodyshop in Queens. Thats when the master painter pointed out the passenger side quarter panel had previous damage and was refinished with cheap body fillers (bondo) - and surely so, the surface appear to be dull in reflection with uneven surface. The repair was done outside of authorized bodyshop and hence did not picked up by Carfax. Rich Milano is the saleperson that I worked with. My family have been a loyal toyota customer for years, but its this dealership that let us down. More

Professional, informative and courteous My wife and I visited this dealership to look at the new Camry and had the pleasure of meeting with Mr Payton. He immediately made us feel at ease and My wife and I visited this dealership to look at the new Camry and had the pleasure of meeting with Mr Payton. He immediately made us feel at ease and offered us a test drive in the car of our choice. After the test drive we settled in at his desk for an extended information session. With all our questions answered it was time for us to leave. As things turned out we opted to lease a different make but I have already referred two other perspective clients to Mr Payton. If you want a no prey, highly professional experience in a car dealership call him and you will not be disappointed! More

David Sung is the BEST Salesperson I have ever dealt with!! David Sung is the best salesperson I have ever dealt with at ANY Toyota Dealer. He is attentive and very knowledgeable! He was able to get me the ex David Sung is the best salesperson I have ever dealt with at ANY Toyota Dealer. He is attentive and very knowledgeable! He was able to get me the exact car I was looking for, while no other dealer could locate it. Working with David was a pleasure. And when my car finally arrived, he patiently explained every feature to me before I took it home. I highly recommend David Sung and definitely look forward to purchasing again from him in the future! More

Greatest Salesman Briefly I will say it was honor to work with David Sung. His knowledge of the Toyota vehicles was nothing less than amazing. He didnt question me but Briefly I will say it was honor to work with David Sung. His knowledge of the Toyota vehicles was nothing less than amazing. He didnt question me but rather guided me to my best decisions. I've dealt with car dealers before but David, there is no no dealer as patient and pleasant as you...Thank you David...You're very experienced and have an expertise for dealing with people!! I couldnt believe how much precise detail you knew of the 4 Runner and Rav4!! More

My experience Jillian is great at her job.this is the second Toyota I purchased from Smithtown .This is where I come for service.five years now. Jillian is great at her job.this is the second Toyota I purchased from Smithtown .This is where I come for service.five years now. More

Friendly Professional Brilliance Tim was my salesman, he was fantastic. Not only is Tim extremely knowledge in the product, he is friendly and sincerely cared about making my car b Tim was my salesman, he was fantastic. Not only is Tim extremely knowledge in the product, he is friendly and sincerely cared about making my car buying experience easy and actually enjoyable. I would highly recommend Tim and the entire team at Smithtown Toyota. More

New Car Lease I was very satisfied with the customer service I received when ending one lease agreement and starting another. Trish did a wonderful job in explaini I was very satisfied with the customer service I received when ending one lease agreement and starting another. Trish did a wonderful job in explaining all the paperwork in simple terms and showing me how all the new features in the car work. She also said I may call her anytime if I have any questions. That meant a lot to me. I have been a customer of this Toyota dealership for over 15 years and would highly recommend them. More

arm rest I'd like to take this opportunity to thank your Service Manager, Dave B. and Assistant Service Manager, Larisa R for their excellent advice and "going I'd like to take this opportunity to thank your Service Manager, Dave B. and Assistant Service Manager, Larisa R for their excellent advice and "going-out-of-their-way" in making-sure that the problem I had with the arm-rest has been remedied. The interest these two individuals have demonstrated in ensuring my total satisfaction goes a long way in advancing the high-quality, TOYOTA EXPERIENCE! And, as always, JOB WELL-DONE! I am looking forward to the continuance of my TOYOTA EXPERIENCE at Smithtown Toyota. More